A few years ago I had issues with the heated sidewalk at my business. When the place was built, the original installer(private subcontractor not Jay Gill) did a horrible job configuring the radiant floor heat and sidewalk heater control. That original installer did not install the required outdoor sensors, did not even connect the control unit to the boiler control! Plus many other things. After my heated sidewalk froze up and busted, I paid dearly to have it replaced. After flushing and replacing the lines with antifreeze, the sidewalk was still not working as it should. Here to find out, the private subcontractor did not install a lot of things correctly. I do know a little bit about HVAC (enough to be dangerous which makes certified techs cringe to hear) but I am not great with electrical configuration. I called Jay Gill plumbing and they arrived promptly, recognized the horrible installation job of the private subcontractor, and very quickly fixed the issues. The tech was very knowledgeable, professional and informative. The price was reasonable and the system has worked flawlessly since then. I highly...
Read moreHad my seasonal cabin looked at to convert to heating year round. Never received an estimate. Called a few times after no response. They apologized and said they had been busy. Called again about a month later. I told them that if they weren’t interested, to let me know, so I could move on. Called me back awhile later to tell me that they were definitely interested. Never heard back.This went on on for approximately 3-4 months. Had a different hvac guy come out and had an estimate in two days. Not very professional on Jay Gills plumbing part. I’ll pass the word along at the lake…RESPECTFULLY, IN RESPONSE TO JAY’S COMMENT BELOW, GARY WALKED AROUND MY CABIN WITH ME AND PROMISED ME ON MULTIPLE OCCASIONS THAT YOU’D PROVIDE ME WITH YOUR ESTIMATE. MAYBE CUSTOMERS AREN’T IN YOUR SYSTEM UNTIL YOU PREPARE AN ESTIMATE, BUT I’M SURE YOU RECALL OUR VARIOUS CONVERSATIONS.DEFINITELY NOT A...
Read moreJay Gill is a fantastic HVAC company. Top quality service at affordable prices with friendly and professional technicians. Literally cannot ask for more.
I have a Rinnai i120cn combination boiler & hot water heater, with radiant in-floor heating in my house. I love the heating system, and I absolutely hate the Rinnai because it is an overengineered piece of garbage that quits every 6-12 months on average. However, despite the Rinnai quitting, Jay Gill is pretty much always expedient with showing up to diagnose, order parts, and fix it! When it most recently quit, I called Jay Gill and they were at my house within the same day to diagnose and order the part. Later, when the part arrived, they came on the same day that it was delivered, installed it, and got my heat and...
Read more