I purchased a 2011 Subaru Forester from this dealership on May 2025, for $4,000 cash. Before paying, I specifically asked if the air conditioning worked and if the vehicle had a clean title. I was told the AC worked but “just needed Freon,” and that the title was clean.
Shortly after completing the purchase, I received a call from the salesman admitting that the title was actually rebuilt due to hail damage. This was never disclosed before payment. Within days, my mechanic confirmed the AC issue was not a simple recharge—it required a new compressor. Now, just over three months later, the engine has completely failed.
This dealership misrepresented the vehicle’s condition and title status, and I am extremely dissatisfied with both the honesty and quality of their business practices. I will be contacting the Better Business Bureau to report my experience and the misleading statements made during this transaction.
Buyers should exercise extreme caution when dealing with...
Read moreI am from out of town, and I saw what I thought was a pretty good deal on a used vehicle. Paid for a mobile mechanic to go check out the vehicle. Turns out "Everything works great" really means "Has the Check Engine Light on with a code that prevents passing emission inspection." It would be better to say "Hey, come spend a lot of money on this car that you will not be able to legally drive or register"
Also they listed the wrong year, which made the difference between a timing chain and a timing belt.
Another dishonest used car salesman, who would have figured.
Thanks for wasting my time and money.
The company has replied saying I did not purchase the vehicle. Of course I did not! I did waste $200 on a vehicle inspection which I would not have if they disclosed in the ad the CEL was on with a code that will prevent passing vehicle emissions inspection. This prevents car...
Read moreAt first site this lot looks very lack luster. Few choices. Few employees. Feels more like a small body shop. After meeting Ms Ruby, instant calmness and welcoming feeling. Very personable. Very kind. Understanding. Helpful. The best thing that can happen while shopping for a car is that they be brutally honest with you and keep it truthful. Ms Ruby always said what she could do for us instead of what she couldn't do. Walking out without making a purchase but still satisfied with being tended to. This is a business that looks lack luster on the outside but has everything it should have on the inside which is, Integrity, Honesty, and Professionalism. Definitely recommend to anyone looking for a vehicle to start right here with Ms Ruby. Ms. Ruby if you need any office help, I would gladly work with you guys, I'd be...
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