Furniture & ApplianceMart - Distribution Center — Local services in Stevens Point

Horrible experience with this place. Bought a washer and dryer set and purchased the extended warranty on both! Everything was great and last year in Oct of 21 the washer quit working, they set someone to my house who had absolutely no clue on what he was doing, tore my washer apart and it took them 7 MONTHS for them to fix and the excuse we kept getting was "were sorry we are waiting on parts" then the parts came in and the service guy came back and low and behold found ANOTHER issue he MISSED while there the previous times so had to wait another 2 weeks to get it fixed and the company refused to do anything regarding our wait time. What my wife and I spent at the laundry mat in 7 MONTHS I could have bought 3 brand new sets. Then after he gets the washer finally fixed the dryer quits working. So I called 3 times with absolutely no phone call back and then get the excuse there phone system has been messed up. So the service guy tears apert my dryer and now this place is saying we had no warranty on the dryer when I have it in black and white. So if there was no warranty then why would the service tech take it upon himself to tear my dryer apart in the first place and just leave it after telling me it was warrantied. This place is and absolute joke. I will take my business else where and wouldn't recommend anyone. Don't even...

Unless what you’re looking for is to buy a damaged product, that they claimed is why it is discounted.. when in reality it was discounted because it was repaired on and may not work, which was not disclose to you. Get home and have that product only work for 6 days and then completely break down. Then sure! Go here! It have been a miserable experience with them! We had to live out of small coolers for 3 weeks because there was no urgency from them to get any help. Now they are basically telling us that we have to go spend even MORE money on a fridge and get a WAY lesser value than what we had. I have never in my life have felt so screwed over. As a manager myself, I am baffled on how they do not care to correct their wrong. So if you are a human with morals and decency, do...

I had, hands down, the best service at Furniture & ApplianceMart. I recently purchased a new TV, entertainment center, and bed from Furniture and ApplianceMart and the sales staff and distribution center employees were extremely easy to work with. The sales staff helped me pick out exactly what I wanted and didn't try to up sell me or pressure me into a purchase. The Distribution Center staff was helpful with loading my TV and entertainment center into my truck (they even opened up the entertainment center to check that the glass was still intact). I had my bed delivered to my home and they were extremely flexible with delivery and worked around my schedule. I strongly recommend Furniture &...