ATLTECHSPOT SERVICES LLC — Local services in Stonecrest

I just left this store and I must say I am very disappointed. My laptop battery got swollen and I wanted to replace it. I got the battery but broke the cable and had to get it replaced. I found out I messed up one of the screws, so I could not open it again and had to take it to a store. I checked reviews online, and I found this store. I met him on the 8th of March and explained everything to him. He promised to call the next day before noon. We agreed and left. He didn't call. The following Monday - 11th, he sent a text saying my laptop could not be fixed and I should call. I called him and asked what was wrong with it. He said the cable I got was bad, and he needed to change it. I asked how long he said 3 to 5 days. I told him I needed the laptop urgently and even offered to order the right one, if he could advise me on what to order for. This man schooled me on how I spoilt my laptop because I was impatient and asked me to come pick it up if I wanted it so badly. I wasn't happy with the way he spoke to me, but I decided to wait cos I needed the laptop to work. I waited one full week and a day and called him yesterday, the 19th. He told me he didn't have the cable and had no idea when he would get it. And if I want, he could send me a tracking number so when they update it, I would know. I was so disappointed. Since the 8th of March. If I had known, I would not have left it with him at all. He just speaks to one so condescendingly like we had a disagreement before. If he knew my laptop was not the kind he handled, he should have told me upfront. I would not have wasted my time and still had to pay 40 bucks for him to remove a bad screw. I only just saw his responses to poor reviews. If I had seen them before, I would never have gone there. Some business...

Do NOT waste your time. I made sure to call and ask several questions before deciding to take my computer here for repair. I made sure to ask about store hours and if I needed an appointment to bring it in. I was clear that I would be bringing it in the following morning without fail. Dove all the way to the store, roughly 45 minutes each way, only to arrive at 1007am, after they open at 1000am, and the door is locked. Lit up sign says open. Hours are posted. No one is there. I take more time out of my day to call and ask why no one is at the store. No apology. No consideration. Not one mention that they wouldn't be there that day. Keeping in mind that I was crystal clear that I would be dropping off exactly when I said I would. Made it out like he was totally entitled to be there when he go there and said he totally spaced a court date! Like I needed to know that... Total waste of time. Zero regard for me as a client. Total lack of awareness of making plans for people to come drop things off and forget to mention that he wouldn't even be there. He simply could have mentioned a later time that day which I could have easily accommodate. Never again - too many other viable businesses that actually welcome clients and want to earn their loyal business. Already dropped off and am thrilled with my experience elsewhere. It's not hard to be in business when you actually care about providing a...

When it comes to Electronics, Cell Phones, Laptops and Computers..ATLTECHSPOT IS THE BEST OF THE BEST. The Guys in There are Friendly and Honest and Very Knowledgeable.I was Highly Impressed with the Customer Service and Fast Repair Skills. I have found deals year round here better than Best Buy on Black Friday. I swear these Guys are Great. No Matter who You Get. You Can ask for Jason, He is Awesome. I mean so Awesome He Fixed My Phone in Some Gucci Flip Flops..Literally. I was so Impressed I Remixed and Started Singing Future " I JUST FIXED YOUR PHONE IN SOME GUCCI FLIP FLOPS...AAAYYYE". And so is Rod aka Hot Rod and D'ante, I Think one of Them Looks like Chris Breeezy. Super Cool Guys. I Don't Know if they Can Dance, but They can Fix a Phone better than Micheal Jackson can MoonWalk!!

I went in One Day this Summer to get My Cell Phone Screen Repaired, They were able to Fix the Screen Beautifully also sold Me the Newer I Phone and a 65 inch Flat Screen, a Fire Stick, and New X Box One Games for a Price So Sweet I Thought it was a SWEET JESUS HOLIDAY, I Said This Is XMas in July. These Guys are Just Awesome. I refer them to all My Family and Friends..ATLTECHSPOT IS THE BEST AND MOST RELIABLE SHOP FOR ALL YOUR TECH NEEDS AND REPAIRS, and They Will Give You Great Smiles and...