I brought my Macbook Pro to this shop because it wouldn't turn on. I was told I would not be charged if they could not get it working.
Once they could not get it to work they convinced me to allow them to ship it to a computer lab for detailed repair, which I would be responsible to cover shipping costs. During this time (over 5 weeks) I had to continuously contact them for updates on my computer.
Mind you, I brought my computer in to this shop on October 24 and did not get it back until December 7th, which it was deemed "beyond repair".
Then I was charged $140, which I also had to request a receipt for. The receipt included a $65 service fee.
Overall I'm completely unsatisfied with this service. Bad communication, slow service, overpriced, and didn't...
Read moreI recently contacted A Team for help with my Dad's computer. Since I live over 6 hours away, I needed someone local that could help. Larry responded the same day, told me what was wrong, and what needed to be done to fix it. He got the computer back up and running and returned it the next day. One of the best experiences that I have had dealing with any company -- excellent technical expertise and superior customer service at a reasonable price. I would highly recommend...
Read moreThe repair estimate was not free as advertised on their website. I brought my computer in for a repair estimate. They called and informed me they had cleaned up software on my computer without asking my permission or telling me how much it would cost. I had not requested that service. I was then presented with a bill. They did provide same day...
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