The Local Market — Local services in Strawberry Plains

Don't know who the RUDE guy was behind the counter this morning around 6:10am 10/15/2025, but you REALLY need to learn customer service skills but instead you'd rather talk down to the customer being loud, obnoxious and hateful. It's really strange to me that EVERY other convenience store has their 24oz Coke products on sale (clearly posted 2 for $4.25 on the little round yellow tag) and they actually honor that sale but to you, the customer is REQUIRED to provide their phone number in order to get that price; your exact words "Well that's just how it works, take it or leave it, you want me to void the sale". Nowhere around the product, on the entrance to the business, or around the register does it say that you must provide your phone number, be a member of some club, or have a card of some type in order to qualify for the advertised pricing, and doing what you did this morning is a violation of Tennessee Codes 47-18-104 and 39-14-127 as unfair and deceptive business practices. Be on notice that I'm filing a complaint with the Tennessee Division of Consumer...

We placed an order and had to repeat it several times when ordering our food. When we picked our food up, it was under the wrong name, so considering that we should have checked the bag. But our order has never been wrong, so in good faith, we left. When we got home, we were missing a sandwich, and some of our other food items were not correct. When I called back to voice my concerns, the cashier who answered the phone was very nice but then handed the phone over to the woman who prepared our food. When I told her what happened she told me to check my ticket that I only got charged for what was in the bag, told me to call back in the morning and talk to Karen and then hung up on me. Guess in the future, I need to check my bag, and she obviously needs to check her hearing and her customer...

I live nearby but had never purchased food. They had biscuits on the counter (first clue) so I grabbed a chicken biscuit. When I opened it up, there was an extremely strong chicken odor. It’s wasn’t even warm, the biscuit fell apart and the chicken was disgusting. Super salty and obviously a cheap product. I couldn’t eat it. My expectations weren’t super high but this didn’t come close. I’ve gotten gas a few times and had a weird experience the first time. I couldn’t get my credit card out of the outside pump card reader. When I told the attendant what happened, he said, “yeah it does that...