Big Wheel Roller Skating Center — Local services in Stroud Township

It was really good in the beginning, I had a birthday party there and it was really fun, but once we started to end it, my other friends were pretty sad that we had to leave. So my mother went over to a young worker and asked if we can stay longer to skate and we wouldn’t mind paying, she said of course. My friends were calling their parents to let them know they were gonna stay longer, then an older woman(about 60+) came and said you guys have to start leaving. We explained to her that we already asked for extra time. She still said no you have to go. She even said she was nice enough to let us have a party here..what do you mean?? We paid for this and we could’ve went somewhere else?? Anyway my other friends left and my two girlfriends stayed a bit longer with me to wait for their parents. We went to go sit somewhere else to call and wait. Then she went over again and said You guys can stay here only a little, which was weird that she just yelled at us not even 5 minutes ago. My friends parents were taking pretty long since this place was in Wilkes-Barre so we waited and talked quietly. It was like we weren’t even there. Then not even 10 minutes later that SAME lady said get out. We said we’re sorry ma’m but we’re waiting for our parents. You can’t just kick us young kids out. We’re just sitting here, not being loud, waiting. Then she said alright I can take your money after everything was cleaned. ITS LIKE SHE FORGOT WHAT WE JUST SAID TO HER MULTIPLE TIMES!! SHE DOESNT EVEN CARE ABOUT HER CUSTOMERS, JUST MONEY!! We were furious. We told her AGAIN we were waiting for our parents and she said get out I don’t care. We STORMED out of that place, my other friend wanted to curse at her but I said no😂 By the way I’m 13 and I kept my cool all the way. We left and waited for our parents in the cold. I like this place A LOT, but I wish it had a different owner. You should NEVER treat your customers like that and you should be grateful that they came to your place. You wouldn’t get a PENNY if you had...

The roller rink itself is great...my biggest issue was that at 11:30am on a saturday morning, during an 8 year old birthday party, they were playing explicit music...The first song literally dropping the 'f-word," I assumed that maybe they had the wrong playlist on from the night before. Appauled, I went and spoke with the girl at the counter and asked if they could please play the clean version since there were multiple kids birthday parties happening, again, on saturday morning...she said yes, no problem and apologized for the f-bomb being dropped. After that encounter I was hopeful that the music would be changed to the clean versions, but they were not. I then heard s*it in multiple songs among many other innappropriate scenarios being blasted in the music. I understand if you want to have Friday and Saturday night skates for older kids and adults with the explicit version, but on a saturday morning/afternoon? During childrens parties? My son wanted to have his b-day party here in June, but I'm extremely disappointed and that will no longer be happening. We'll pick a more family friendly place! Oh...and only about 1/2 the people wore a mask, eventhough they say its mandatory...no one...

Let me start by saying that my family loves this place. We love the old school skate vibe. If you enjoy a dose of nostalgia, then this is the place for you. The reason I deducted a star is because they are super weird about water, of all things. They don't allow outside food/drink in, because they want you to patronize their snack bar, but if you want water, you have to get it from a vending machine that only accepts single dollars. The first two times we went, we only had credit cards, and the third time I finally remembered to bring cash...and the machine was out of water. I asked the cashier if their soda fountain had water and she said it did, but they aren't allowed to offer it to their patrons. Either let people bring outside water in or sell water bottles at the snack bar. This place rocks in every other way, but gatekeeping water of all things is super weird and...