Devils Backbone Distilling Co. — Local services in Stuarts Draft

Went the that restaurant at this location. Horrible horrible service. They seated us outside. (Not a problem) wife and I sat at the table. The waiter went past our table, one of that chairs weren't pushed in all the way on the other side of our table. He kicked the chair so hard and slammed it into our table it made the wife jump. He never said anything to us. Just kicked the chair with his foot and kept walking. Came by our table with some water later on And told us to order through the qr code on the table. We told him we were unfamiliar. He said that's the only way to order then walked off. We were able to figure it out. Ordered our food. It asked for a credit card but we were paying cash. He said it just puts a hold in your card if you pay cash. (The couple behind us was paying cash as well and didn't want to put in their card info on the app. He told them it's the only way so They left) after we ordered our food someone else brought it out. 2 minutes later The manager comes outside and tells us we have to move our table 2 feet to towards the building so that the waiters can walk by. I didnt know if he wanted us to move the restuarants table or if he was. So we kinda looked at each other for a few seconds, i then told him i not sure what he was asking of us. ( there was plenty of room for everyone to walk by) We then told him we would be sitting in the sun and asked if we could sit at the empty table behind us (the table the couple left because they wanted to pay cash) he said no they need to leave the table open for other customers. So we just asked for our food to go. We got our to go boxes almost immediatly after our food got to the table. The waiter took our cash and came back out without our change. (It was only 35 cents) I asked him he we had change. And he said it's just a nickle did you want it? I let him know never his mind because it's not worth the fight. But make sure you check your credit cards and your receipts. They are taking money from people. Very unfortunate. :(...

Disappointed by Poor Service and Food Quality

We were excited to visit Devils Backbone Brewery because of the beautiful location, but our experience was honestly very frustrating. We came in around 1 PM—it wasn’t busy—and just wanted to sit at the bar and enjoy a drink and a quick bite.

The staff member working the bar area was extremely unwelcoming. She kept moving us around, saying we couldn’t sit in certain spots because they were for “two people only,” even though the bar was mostly empty. My husband even offered to stand instead of taking up a seat, but that was somehow still a problem.

We ordered the crispy Brussels sprouts, which were advertised as such, but they were the opposite—soft, mushy, and overly juicy, with no crispiness at all. When we decided to just sit outside to avoid the awkwardness, she told us she would put the food in a to-go container and we’d have to pick it up from the hostess. The presentation was terrible—it looked like it had just been dumped into a box.

The location is lovely, but the service was cold and unaccommodating, and the food didn’t meet expectations at all. Sadly, we won’t...

It's is not what it once was. 5 years ago, I would have given 5 stars. Now barely 3. Went back just to get their nachos. I'm extremely disappointed. The first photo was our Nachos in 2019, the 2nd picture is...