My husband and I have bought several new cars over the years. We have always dreaded going "car shopping" because of the high pressure salesmen that jumped on us as soon as we entered the lot. Then, after the task of deciding on which vehicle to buy there was the hassle of the paperwork. Then came the offers for extended warranty, the protection plans and all the money grubbing possibilities the salesmen can throw at you. Over all it was a very stressful task. Then we discovered Vaessen Brothers Chevrolet. From the moment we drove onto their lot we knew this was going to be different. There was no rush, no hassle, no breathing down our necks and we actually ENJOYED ourselves. This is a home town-family run business, and it is the best by far. I highly recommend them. They are truly caring and they make buying a vehicle what it should be. EXCITING! Thank you to our salesman Gary for coming in after hours to accommodate our work schedule. Thank you Vaessen Chevrolet for treating us like small town family.Very sincerely, Bobbie...
Read moreDealership is excellent! Its the constant issue with my new truck thats the problem. I have been having to take that truck into the dealership about 5 times because of computer resets or recalls with the check engine light. This truck only has a little over 14,000 miles on it and this type of stuff should not happen. I have thought about going back to Ford or trying Dodge (1st time) if Chevy does not make this right. I shouldn’t have to worry about technology issues on a 2019 Silverado Trailboss. This should fall under the lemon law and I should receive a swap or a free extended warranty for at least up to 6 yrs 100,000mi. This is ridiculous that I’ve had to have my truck taken back this many times for pretty much the same issue. Vaessens has been awesome with customer service. But the truck? Well thats...
Read moreWe ordered a Silverado High Country Duramax and Gary kept us informed each step of the way from time of order to delivery of my truck. He went out of his way to accommodate our needs and our 'add-ons' to the truck. He also spent the time to go all of the features and made sure we understood how everything worked before we left (and there were a lot of new features to go over).
Many dealerships these days just care about the sale - Vaessen Brothers Chevrolet cares about the customer, and that is why we do business with them.
Vaessen Brothers is our go-to dealer for all our vehicle needs because they ALWAYS provide the best service and are always very friendly. I think they go out of their way to make sure you are happy with your purchase (and service) before you leave. We appreciate everyone at...
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