ColdConsoles Gaming System Repair — Local services in Sugar Grove Township

Matt's a Godsend! Beyond better than Sony!

Matt immediately answered when I called, he was super nice and helpful; answering all the questions I had, was able to have me in same-day (although I chose to go another day), and continued to keep in close contact through text with any additional questions I had until I arrived.

Upon arrival, Matt immediately diagnosed my PS5 right in front of me, showing and explaining the problem. He gave me an estimated price and time, and even suggestions of nice places to go while I wait.

Matt immediately started working on my PS5 and used my number to text me with in-depth updates with pictures for everything he did, as often as minutes apart (Pictures included).

He originally told me the process would take roughly 2-3 hours and cost $145, but he finished in 1 hour and 30 minutes and charged $140. That is including him replacing the liquid metal and thermal paste, cleaning out any dust and other filth, and giving me tips to follow to avoid my PS5 breaking again.

When I got home, my PS5 felt brand new again!

The only "bad" thing that happened was he accidentally forgot to put back in one of the cosmetic outer vent covers that goes in between the body and the plates, but when I told him, he was super apologetic, reviewed the repair footage same-day (which I believe you can ask him to send you), and sent out the part first thing the next day using next-day shipping.

In comparison to PlayStation repairs; I had to pay $241.60 up front, I was left in the dark for 6 days before I even got an email confirming the payment, reading the information I was provided and adding up the time of deliveries and repair, it would have taken roughly 36 days to be unsure if I'd receive my same PS5 back, and when I called for my money back because Matt already fixed it, I was told that I would need to wait to be approved, then IF I get approved, I would have to wait even longer to receive it.

Sony cares about your money, Matt cares about you. Please support your...

Found Matt & Cold consoles online and at first was hesitant about the drive from the city to Sugar grove but glad I made the drive and met the tech Wizard of Sugar grove. My son absolutely destroyed his HDMI port ( I helped trying to fix it but make it worse) and I was sure it couldn’t be fixed but was under a tight schedule as I’m shipping off for service in two days. Met with Matt and he had the game fixed in two hours 😳🤯Speedy service, excellent pricing and there’s no place in the Chicagoland area where you’re going to get affordable prices and same day service, especially not UBreakIFix!!!!

I called them and they told me 3-4 weeks even though I expressed that I’d be in basic training by then 🤦🏾‍♂️If you want impeccable service, fast wait times, and quality work make the drive and go visit Cold Consoles and the owner Matt A.k.a The Wizard Of...

Matthew is a legend! My PS4 powered on for 3 seconds and then shutdown.

I initially took it to another repair place which they ended up creating multiple shorts and said it was unfixable but Matthew was able to fix it for me.

He found the power supply had shorted out, the incorrect HDMI connector was used which offset all the HDMI signals and the HDMI retimer chip was damaged.

He was able to fix all the issues and I’m able to enjoy my PS4 once again!

Matthew’s proffesional communication and knowledge is incredible, he kept me updated through the whole repair process which I thought was amazing!

I highly recommend Cold Consoles for any electronic repair and Matthew will definitely be the go to tech I will seek if I ever need an electronic repair, he is basically a genius!

Pura Vida Matthew! You are...