Care Help — Local services in Sulphur

THRIFT STORE- found everything I needed for my kids Christmas party, reasonable prices. Toys, jewelry, and household items fully stocked & Friendly staff!

ASSISTANCE OFFICE - Quickly gave me groceries with little information but denied me assistance for everything else that I really needed. (Furniture) was requested, they told me because it was close to Christmas they weren't giving any/or was out. (Utility assistance) After signing paperwork, emailing/giving all requested documents, I was lead to believe the bill was paid because my service didn't get disconnected. The following month my water was cut off & the bill was extremely high. I found out through another service, they never assisted me. "Don't provide all information" was noted in my file. Confused, disspointed & without water until they opened Monday. I followed up Monday & spoke with the office manager "Crystal". I politely told her my service was disconnected. ask why wasn't I notifed or no one followed up about needed more documents. she claimed she tried calling, but didn't leave a voicemail. Immediately switched the subject, to my income taxes. " I Need to know where the rest of the money went & what u spent _ on" she demanded but didn't ask for bank statements only my tax documents. I gave her receipts, showed paperwork on my car & loss of income, housing info, everything she asked for without delay. she said to call back after lunch & she will talk with her Manager. I called back and she flat out said NO, we not assisting you. I offered to donate old laptops from school, she said go pawn it, ask to volunteer & help to earn the $$ she still denied me the opportunity to restart the whole process a month later. Its nothing they could do, after taking all my information... she Told me go get a job, not concerned about my pregnancy being a factor.

Very poor judgement of character, rude, & non caring. Left me in a bigger bind that I was already in & a month without water with two kids. So much for communication & giving to the community. If I didn't need it, I wouldn't have asked.

♥️I hope the next gets the help in a time of need. Otherwise stop false advertisements, update the outdated website, & let other organizations know not to use them as a...

Homeless. Went in with a voucher for clothes. Grabbed 3 pair of leggings because LIGHTWEIGHT TO CARRY. 3 items on my voucher weren't available. Regular leggings are $2 50. These leggings were darker themed so they classified them as SEASONAL and told me I couldn't get them . I explained that I didn't get 3 items on my list to make up for the dollar difference. They weren't very compassionate or understanding and I had to put them back and pick regular leggings Mind you if I had picked out jeans instead they're priced twice as much as leggings. But again, no understanding. I go back today, got some folders I saw for ten cents each then found paper I liked better for ten cents so put it back. Get to the register and they try to charge two and a half times more then get mad when I tell them what I just said . Their signs said ten cents each . They have signs all around the store saying ALL PROCEEDS GO TO LOW INCOME SULPHUR RESIDENTS. Make your mind up. I have no income and no home and look at your actions. Goes against your words which are apparently hollow . Y'all are aware because I just came in two days ago for a...

I absolutely LOVE the folks that work here!! I was in need of completeling a few community service hours, Mr Randy and Ms. Jody allowed me to join the force, accepting donations, sorting, organizing as they showed me how this small donation hub/thrift store in this small town provides for the needs to low income or emergency assistance. Not only to our local community but even to 3rd world countries. I was blessed and humbled by the community involvement to provide the donations and to.see how much the folks here truly want to give the hopeless hope and the community a resale shop that has what appears to be a "Black Friday" sale every Friday with their 50 cent clothing sale. The Pavillion has opened and is is full.of furniture, toys, decor, bikes, and just about anything else they can fit in there. Come by, donate, shop, explore, get blessed by these incredible men and women truly making a difference in the lives of...