I purchased two pieces from Rusty Rooster Metals. One was standard. The second was customized. The customization included thicker steel (since it will be mounted horizontally), legs to float it above the surface, and elimination of the usual mounting holes. Rusty Rooster was completely accommodating of the customization. Ben (at Rusty Rooster) had the items ready and shipped much more quickly than I expected. The items were every bit as nice as the ones seen on the Rusty Rooster website.
The stand-off legs on the customized piece were bent when it arrived, probably due to a heavier package placed on top during shipment. Ben was interested in helping me find a remedy, and assured me he would make things right. I was able to find a solution, but it necessitated time-and-material expenses on my end for which Ben reimbursed me cheerfully. Ben and I exchanged several emails, and he typically responded within a day or two.
I would not hesitate to purchase again from...
Read moreMy granddaughter just showed a goat at a local fair. I noticed on some of the goat pens people had a metal goat on their pen with their name on it. I googled metal goats and found Rusty Rooster Metal, saw exactly what I was looking for ordered it and surprised my granddaughter with it. Goat cut out with her name on it is prettier that I expected and way prettier than those I saw at the fair. I am extremely satisfied with Rusty Rooster and will be ordering from them again. Five STARS go to...
Read moreMy husband showed me items on the Rusty Rooster website and said he was interested in having a custom key rack made. We took a picture and sent it to Ben. He sent a draft of what it would look like so we decided to give it a try and could not be happier! All of this work, from start to finish took less than one week! The service was excellent and the quality of the final product is amazing. I would highly recommend Rusty Rooster and plan to use them again in the future for...
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