Pets R Us — Local services in Summerville

Went into the store to search for some things for my dogs, we walked in and immediately the odor of pet urine hit us in the face. It was a mixture of stale and fresh from the animals in the cages. The fish tanks were not in good condition either. My son and I quietly backed out of the store and went to our car. Our throats were burning from the ammonia. How is it that this place is allowed to have such terrible conditions and still be able to house live animals. We will not be back, I hate to say it, since we were hoping to find a small pet store to support...

I had a huge fish list I wanted to take home but after various questions she clarified the conditions of our tanks may not be suitable but she’d be more than happy to look at them first thing tomorrow. She had people money in hand, as we were ready to buy fish and instead of letting us buy them and killing them over night she offered to check our tanks and tell us whether the environment would be stable for them to survive. I’m grateful and I admire the pride she...

We just recently bought an algae eater from this store and a hamster cage The woman was awesome we loved the store and everything but for the past 3 days our fish have been sick ever since we put this baby algae eater in our fish tank come to find out our fish have this sickness called ick had we known that her store had a reputation from moving from the previous location of having sick fish then we wouldn't...