CubeSmart Self Storage — Local services in Swatara Township

Wasn’t having a good day when I rented my space . Couldn’t find the unit office was closed and I Literally was having a meltdown in the parking lot . Then out of the corner of my eye we see a young guy walking over . Turns out he was the general manager and even though the office was closed and he was on his own time, he gave me directions on where to go. The easiest route to get into my unit told me the lock would be inside with instructions on how to use it and just made everything go from bad to good because he was kind and courteous and helpful !! But his kindness was going to be put to the test . I couldn’t access my email to get my code to exit the property because my phone was acting up so we had to knock on his door to be able to get out of the property and to my surprise. He was very nice wasn’t upset didn’t have an attitude it was quite the opposite. He came down. He helped us. He told us a good way to remember our code And then we were on our way. I really want to thank him for being so professional and nice and going out of his way to help us it did not go unnoticed THANK YOU and did I mention I’m here visiting so we’re really all of our element and he really treated us like we were neighbors. The...

Don't believe the price they quote you, as several added fees come on once you get there with the check written, and more money needs to be given for the employees pay and taxes, all which should be included in the price quote from the start. A tiny closet cost almost $90 for the 1st month and after that they will raise their prices & fees leaving you stuck paying a higher bill, moving it out or losing it all if you can't pay the raised amount. Security is another issue...don't count on getting in when you want as sometimes the gate code doesn't work and you're stuck on the outside looking in. Had they been honest and upfront with all these issues, I might have told others about this convenient location but their prices, etc leave a lot to be desired and not shared with friends. Not...

I rented this place under the understanding that I can do it all online and have access immediately. To find that that was not the case the sign on the door says that they’re open today which is a Monday that is also not the case. I called the 800 number and they were unable to help me, I’ve asked for a refund so that I can get a unit that I could have access to today because I need to report for my new job immediately. They told me they can’t do anything until Tuesday. I was given no options for alternatives, different units, different locations to possibly have what they advertise. It is all false advertisement, and I am extremely unhappy. I would not...