Eddie Lane's Diamond Showroom — Local services in Sycamore Township

I don't know where to start. Eddie sold us our 3 and a half carat diamond wedding set. The center oval is 2carat and one and a half total carat (8) side stones. We bought it in 1999. I called the store Friday, August 2025 to see about upgrading my center diamond with a lab diamond. I talked to Cindy who is now the new owner. She hung up on me 3 times saying she couldn't hear me. I asked if I could make an appointment she said no. I told her what I wanted to do and she got very nasty with me saying my ring is worthless. I was completely shocked. She was down right nasty to me. We spent $14,000 for the ring and she was saying it was worthless to her. Long story short I went to Joe Geraci jewelry on Colrain ave(who has been servicing it). Bought a 4ct lab diamond and having my 2ct set in a pendant. I spent over $5000. I am thrilled with my purchase. I has no idea how she stay in business. She is definitely not her father. I hope this may help anyone who is looking to need a diamond as I would never spend a penny in her...

Working with Eddie Lane's has been a great experience. We primarily worked with Cindy but the rest of the staff was great as well.

Cindy listened to what we were looking for and the ideas we had, she offered several options and made sure we were happy. If she did not have something in the showroom at the time she made sure to show a picture and order. The engagement ring we were looking for was not the traditional style but with Cindy's patience, willingness, and professionalism we purchased a beautiful ring and are thrilled. I can't imagine working with anyone else through this special time.

Clearly, Cindy has great knowledge in jewelry. We purchased a man's wedding band, engagement ring, and wedding band.

Cindy made us feel as we were her only customer by giving us her undivided attention and her great follow-up.

I already have plans to return.

We love Eddie Lane's...

Me and my friends car broke down and we was at the enterprise rental next-door my friend has one leg and was in a wheelchair she was in a lot of pain and very miserable and the owner of the store went in the enterprise and complained about a handicap person sitting in front of their store waiting on enterprise do you have us our car she was very rude and I would not recommend spending a dollar with someone like that that is so heartless that would make a handicapped person sit in the rain and not under her store roof because she had so many customers and a full on storm there wasn’t...