Dollar General — Local services in The Plains

I don't believe I've been more humiliated than I was today at Dollar General on the plains. I will no longer use that location for shopping needs. I see they have a line backed up for the register so I use the self checkout well apparently some things did not scan properly and the employee that come up to me did not say ma'am can you check your items. no she Point blankly said she rang up this item put two in the bag she stole this item and didn't scan it at all. now clearly you would think it was a misunderstanding and been dealt with accordingly but she made a scene while doing this. The second employee that was with this lady I was familiar with for he works there quite often he calmly began looking through my bags pulled every single thing I had in my bags out onto the counter and told me I did not scan all of these items correctly that I could have dealt with because he was quiet about it he did not make a scene about it. In the end it come to find out three of my items did not scan. So before you use their self-checkout Please be aware that it does not work properly and you will be humiliated in front of everyone and you will be found guilty of stealing. FYI of course I had means of paying for every item I had and did so before leaving. Up on telling my son what had happened today he informed me that last night he was forced to use the self-checkout because of course no one's at the regular checkout when you go to check out that is a normal for there so he used the self-checkout and then an employee comes out of nowhere to tell him he did not scan any of his items. clearly he had the receipt showing him otherwise. what is the deal is everyone that uses that store a thief or are they stereotyping. I'm not quite sure and I don't really care at this point. all I know is I will never walk in that store again ever and they got a lot of my business a lot of my daughter-in-laws a lot of my sons now they get nothing they are horrible horrible judgmental people working there and I for one have enough of that in my life I don't need my favorite store doing the same. So before you use again Dollar General on the plains ask yourself if you want to be looked at as a criminal...

Once again my 5 Star rating is due to staffing as much as anything else. The store does offer a huge variety of items including a vast array of clearance items. It's normally clean and well organized with fully stocked shelves, but the main draw for us local customers is without a doubt the staff. With Austin at the helm of the ship in the evening hours it runs like none other. Of course he has a great staff on board. Carrie is, without a doubt, one of the most helpful and knowledgeable employees Dollar General has. She never says, "I don't know" she just gets the answer to the customers question. I don't care how bad your day has been, if you need a smile go in when Dom is working. This kid is smiling, singing or laughing with customers every time I enter the store. He still takes a few seconds to greet everyone entering the store and knows most of the locals by name and greets us by such when we walk in. I'd pass up other stores, regardless of sales or closer distance because the staff at this Dollar General is priceless to...

This particular Dollar General in my opinion is a good place to go to pick up just about anything you would need. My experience here was great, i found everything i was looking for from dog food to a gallon of milk. Also picked up some everyday cleaning supplies and some de con to try and get rid of some mice who are trying to make a home in my home, lol. The staff was very nice, the place was clean and for as busy as they were on this particular day the service was pretty fast. I would recommend the Plains Dollar General to my family and...