After a couple of weeks I’ve decided to write a review on Seven X Motors. At first dealing with Seven X motors was great they were helpful and understanding. Once we got there we put our deposit on the vehicle but after our deposit it started to just go downhill. It took them a week to finish an alignment after doing a bunch of work to our vehicle but it’s not the alignment I was worried about it’s the work they’ve done to the truck prior to the alignment. My oil level was below the minimum line, my transmission started to slip and noticed the fluid was far above the high level on operating temp. I called to inform them about it and it was immediately defensive and false information. I was told it’s okay to overfill a transmission because it has a gent up top, this is clearly false information as if you look in any operating manual you will see that overfilling a transmission causes damage to the transmission. The control arms they installed were installed incorrectly to the point where the boots on the ball joint were prematurely tearing because they impacted it down all the way. The alignment is not my issue and never has been since I’ve interacted with them, it’s the other work performed after. Regardless, this dealership at first seemed great but after it’s left a bad taste in my mouth after I was done with them, I will not be returning to Seven X motors in the near future. My advice to Seven X Motors, listen to what people tell you instead of getting defensive and not allowing them to speak. You’re providing a service and the customer should be able to voice concerns to you without getting some sort of defensive response. My advice to anyone going to Seven X Motors, make sure you do your research first. Check the CARFAX, check the state of the vehicle prior and after purchase. Also, their dealer warranty is absolutely trash they expect you to pay 50% labor and parts if there’s anything wrong after you sign. Do not let this place mislead you. Lastly there’s a check engine light on and I wouldn’t trust this place to even fix it at this point.
On July 21st this dealer harassed me by calling me about six consecutive times in regards to the review I left.
On September 9th, I called to take them up on their offer for the 100% full refund. I was refused a 100% full refund, they offered a buyback for 20k when a remainder of 10k was left.
They sold me a truck with a warranty which was voided out due to modifications(Oversized wheels) the vehicle was sold with from the dealer. The incorrect control arms were installed, they installed steel when the front end is aluminum. They messed up on my camber pins and ruined the pins where they are gone. Due to the incorrect control arms being installed it ruined the steering knuckles(spindles) by digging into the top. I brought the vehicle to a reputable shop and was told there is about $5,000 in repairs to be done not including any other repairs like the A/C which stopped working in September and the transmission doing a shudder and slipping. This dealer is nothing by lies and shady and will not stand by their word. I have everything documented and they are attempting to make themselves look good publicly by stating they are willing to offer a full refund no matter what condition the vehicle is in and I was told a complete different story on the phone.
They sold me a vehicle which was unsafe to drive and operate. It should not have passed a safety inspection. This is unacceptable. Pictures will be uploaded in a few days. I will never recommend this place to anyone no matter what the...
Read moreIf this place sells a good car, it's by accident! My fiance and I were looking to purchase a car and saw a 94 Toyota Camry on the 7x website, we went there and test drove 2 cars, the camry and a mazda. The mazda has "48k miles" on it, when we test drove it, you could 100% tell it had A LOT more miles than 48k. It ran very poorly. The camry we drove had "96k miles" we liked it because it had decent miles for a toyota, plus it was in our price range. We decided we were going to sleep on it and come back..The next day, we tried negotiating the price with the owner, Eric Jr and he was 100% not budging, (to me that is NOT good salesmanship) A couple of days later, out of desperation we decided to buy the car out right, which was $2200. I got to the dealership and I asked Faith (Eric Jr's sister) for the car fax. When we got the car fax report back, it said it had 164k miles on it back in 2011 and that was the last reported miles. I was confused since the odometer and the sticker on the window both said "96k miles." Faith said she never knew that and that she was completely unaware, she then looked at her sheet that had the cars vin number on it and she told me "That's strange, because here it says 196k miles" Then she proceeded to tell me how it might of been the cluster that was changed which would make it appear to only have 96k miles. So you're telling me that Eric Jr, bought the car thinking it had 96k miles on it even though on his paper work it actually had 196k?! My fiance called him and asked if he would NOW budge on the price and if we could just buy it for $1000. Eric Jr refused...So he was going to sell a car that had "96k" miles on it for the same price of a car with 196k miles on it. Needless to say, he clocked back the miles and that is obviously not his first time. I will NEVER go back here and I will be telling EVERYONE how much of a crook this guy is. One of the reviews about this place on this website is from "Faith Alleva" which is the same Faith that works there.. The whole family are crooks. BEWARE...
Read moreDon't know there stuff I bought a 2003 dodge ram 1500 4x4 well where shall I start I bought it in January couldn't get it till middle of February. The heat stopped working after two days. If any one wants to put there window down they have to ask me seeing how my controls are only one that work. The alternator went a month later check engine light came took them a week and half to fix the truck after alternator went 4 months later a radiator hose burst I had to fix it on side of the road. On 7/14/14 the drive shaft fell off while I was driving it the wheels locked up and I almost crashed. Had it towed after a week the told me that a crush bolt wasn't but on so now whole rear end has to be replaced. Now extended warranty I bought covered everything but that bolt so now I have to pay out of pocket. It's been sitting there since I don't have the money to fix it now they said take your time to get money to fix it after a month I got a letter from them sateing they are charging me 65 dollars a day from day it was stored so 1800/200 for repairs and 2000 in storage fees I could not afford it now got a letter they said the but a lean on it and gave to a auto auction I went to stop it because I will have money to pay a portion of Bill Eric said he would call and stop the process and call me back that day never called a few days I called left message on machine no call back I sent emails no respond and its been a month I've left messages with people there no response. Now I have no truck and stuck with the payments. They said truck was in great shape well not that great if I had and alternator break no heat Windows didn't work oooo I forgot the #1piston misfire the continually worsening exhaust leak the radiator hose explosion and now an improperly installed crush bolt that is not covered under a warranty that fine tooth comb the went over the truck with had some big...
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