Chelseas Nail Salon — Local services in Town of Brookhaven

Honestly, I have no words. I’ve definitely had my fair share of Bad UV gel fillings, but this absolutely takes the cake. I got my nails done earlier in the week on a Tuesday. They definitely were not square and the UV gel was way too thin. Little did I know that day the whole nail would fall apart and the gel polish would kinda like melt away. So the next day I went back and they fixed them for free When I mean, fix them, I mean, repainted them and honestly made them worse. i’ve also had this nail polish many times at many different salons and it’s never happened to me before. Anyway Guess what they fell apart again That Afternoon so then I went back that Sunday to get them fixed. They should’ve completely redid my entire nails and did a new UV gel But they didn’t. They were way too thin to the point where I now broke not only that when she was fixing them, there was a nail where it was chipped in half and she completely ignored it and just painted over it and pretended She didn’t notice. Then she cut my cuticle really badly to the point where I was bleeding. There was no safety precautions or anything. She just put her bare hands on my cut. Which was Super disgusting. I will definitely never ever be going back there or angels touch in Port Jeff. The woman who did my nails works there and at Chelsea‘s. The worst part is, I couldn’t even complain because she was the manager. I wish I could’ve got my money back because honestly, I’m not gonna be able to get them fixed for another two weeks because I dont make much Money.. I can definitely guarantee, though the next time I get my nails done it will never be at Chelsea nails.. I honestly miss the old Chelsea’s nails that I went to was...

Yes, my nails look pretty. That’s why I gave them two stars. But in my personal experience, this is the second time that I went there and had a bad time. I have learned my lesson and I will not be going back. bottom line is they give you the bum’s rush - they don’t take their time at all. I feel they do less than the bare minimum. When you sit down to get a pedicure, they don’t hand you the menu and they don’t have it posted. But I saw it next to me so I picked it up. I read it over and I chose exactly what I wanted. I let her know and she did half of it. No one likes confrontation so I didn’t want to say anything but when I saw the other woman getting the full treatment, I asked her what happened? She explained that it wasn’t part of it and I said, but it clearly says on the menu all of the parts that are included. Then the whispering to the tech sitting next to her went on. Just so uncomfortable and such a bad experience. As I was being rushed around one of my toenails smeared. I let her know and she came and removed all of the polish and slapped on ONLY ONE coat of color, nothing else. Well that should last about a day. For over $80 I expect more. years ago this was my favorite salon that I went to all the time but it just has changed. It’s crazy, because there are just so many nail salons that there’s no reason to go back anywhere that they don’t give you good service so you think that they would try a little harder. Not to mention the floor was a mess. One of the nicer techs saw the mess on the floor and apologized to me and started trying to sweep up. I was the first appointment of...

I recently visited this nail salon and was disappointed with the service. Despite already having coffin-shaped nails, I was charged extra for the same shape without being informed beforehand. This lack of transparency regarding additional charges left me feeling dissatisfied with the experience.

**Response to Brandon the manager of Chelsea nails.

It’s funny you say that we discussed coffin nails previously. This visit was my second visit to your salon. My first visit I came for only a pedicure, so the question/discussion of coffin nails never came up. My second visit for the manicure, your nail tech asked me what shape I would like and I responded “the same shape” and that was the end of that discussion. I was informed of the additional price after my card was charged and I was signing the receipt while asking for the price break down because the price seemed high. I was THEN told I was charged extra because of the shape of my nails. Also, when I called to make an appointment I asked if I could come between 4:45-5:00 as I was coming from work and traffic can be unpredictable. For work, I have a time and mileage tracker which I checked and I arrived at 4:59. So kindly refrain from being deceitful, it’s not...