I went to this Cozy Living Furniture located in Port Jefferson Station, NY as I was driving home from the hardware store on the off chance that they may have a particular desk that I was in search of for a while that I just could not find at any brick-and-mortar store. It was available online but when it comes to furniture, I need to physically see it, feel it and look at how it is constructed and the quality of the hardware used.
I walked into the establishment and was promptly & courteously greeted by a Salesman named Lee who got up from his desk and inquired as to how he could be of assistance. I told the Salesman that I was looking for a very particular desk to be used in my home office and showed him a photo of it that I brought along with me. He looked at the photo with some surprise in his eyes, look at the desk that he just stepped away from and to my surprise said that his desk is the very desk that I was in search of.
The store did not have a floor model for me to inspect so the Salesman allowed me to inspect his own desk to my satisfaction as he explained the features and the quality of the piece of furniture. I inquired about the price and after he told me, I stated that a well known competitor was offering the same for less. I showed the competitor’s online Ad, he took the Ad to his manager and came back and said that even though that competitor was offering the same desk for less, they will match the lesser price and cost of shipping and not make much of a profit on that item if only to keep the customer happy and therefore possibly return in the future for something else.
I was so pleased with their service and their policy of satisfying the customer’s needs even at their disadvantage that, since I was shopping for additional furniture, I purchased the desk from them along with some Kitchen chairs and plan on returning very soon to also see what they have in the form of a sofa.
My experience with Cozy Living Furniture at the Port Jefferson Station, NY location was more than satisfying and I highly...
   Read moreWe went into Cozy living Furniture with a budget plan, Lee was our sales man. This guy worked with our family hand in hand every step of the way. He worked in great professionalism and shined through his 20 yr. journey as a sales man. His numbers and calculation were exceptional He was polite, friendly and very personable. It’s a great feeling when you get to shop a good olè fashion mom and pop shop with good olè fashion men of mannerisms and respect. We were well taken care. We even got ears of Cozy living Furniture lasting 18 yrs. Very strong manufacturers The sales are endless... Lee sat with us immediately with finances after our choices.. right on-site they run credit. They work with Synchrony Bank for financing Easy 1,2,3 process... From the elite customer service to the mathematical formality this visit was above and beyond highly satisfying. Our new home is furnished for under 5,000 with the grace of COZY LIVING and the value they put into...
   Read moreBeautiful and sturdy furniture for affordable prices! My husband and I just moved to a nearby town in January and needed furniture. We saw what Cozy Furniture has to offer and immediately loved their selection. There’s a wide variety of furniture and home accessories to choose from. The Cozy furniture team has helped us get a specific color in our kitchen furniture as well as furniture for other rooms in our new home. The Cozy Furniture team made furniture shopping very easy and the delivery time was less than a week! We will remain customers with Cozy Furniture and since we trust their selection, we have already recommended the store to our...
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