Brookton's Market — Local services in Town of Caroline

I was excited to get out of Ithaca city area and explore, and was super excited to find this little grocery store/deli. It's too bad that the customer service is sub par. Two ladies at the cash registers. I stood behind some people translating the menu in a cramped space, made eye contact with one lady more than once, and she didn't say anything. So I approached the other lady, thinking it was the deli counter since it was underneath the wall menu, and asked if I could order with her. She told me to go to the other register. I said okay thanks, and started to ask if I could go ahead and order but wait to pay for my sandwich until I had finished checking out the rest of the store, but before I could finish my sentence, she cut me off after I said the word "wait" and laughed as the three people who were reading the menu walked to the other register and started to order. I guess she thought it was hilarious that three people were able to order before me and cut me off laughing and snarkily said, "Wait? Looks like you're gonna have to wait for all of them."...

I had the most horrible experience at what was once my favorite sandwich eatery in Ithaca. While checking out, the cashier made a snide remark to me regarding my tip amount. I tried brushing the remark away, and finished my purchase transaction and took my food outside to eat. His comment bothered me to the point where I couldn’t eat my food, so I decide to ask the cashier what he meant by his remark. I discreetly asked to speak with the cashier, and when I asked what his intention was when he made the comment, he flipped out and claimed that he never said such a thing. He continued to deny it and made a big scene. I was thoroughly disappointed and disgusted by the cashier’s snide remark and, later on, his blatant denial and abhorrent display. At that point, I decided to return my food for a full refund. The lack of honesty, dignity, and terrible customer experience has made it so that I will never return here or recommend this...

Great little sandwich shop/mini grocery/brew pub. Yes, equally all three of those.

Sandwiches are a lot of traditional options with fun spins on them. Local breads, grilled/pressed, toasted or fresh - lots of bread options and all of them are great. Love the grilled BLT with turkey and they make one of my favorite tuna melts.

The have about 16 beers on tap. Mostly local microbrews, but they have a couple of macros for those that like them. Local taps rotate a bit, but they always have a couple of styles for every palate.

If you needed to run to the grocery store, but wanted a sandwiches and a beer instead, have no fear, they have a small grocery store in the back with the basics to get you by.

Don't forget to grab some baked goods before you head out. Amazing homemade banana bread, pies and...