Exit 21 Quick Lube — Local services in Town of Catskill

Fantastic place for both NYS Inspections & Oil Changes! Thankfully I haven't had any major mechanical problems yet so I haven't had to see them regarding those!

But if I ever do, they'll be the first ones I go to for sure! The front desk person is very friendly, love chatting with her! And the atmosphere is very relaxed!

Their prices are always fair, and they're quick with their inspections! Only took about maybe 30 minutes or less! And their oil changes are also considerably fast as well!

My only gripe is that at times, they seem to have too much traffic. But that's not their fault. If anything, that shows how much people value them.

So, if you're in need of an oil change or NYS Inspection, consider them. But make sure you call ahead! They have drive up NYS Inspections & Oil Changes.

It usually fills up quickly from the early morning, so if you wish to see them, my recommendation is that you go at 8 AM sharp! Right when they first open! That's what I do! Good luck!!!

Other than that, I truly do not have any other complaints and it isn't even a large enough complaint worth docking a star!

I hope to continue seeing them for all my NYS Inspection & Oil Change needs into the foreseeable future!

After all, fair prices and fast service (once you can get in), what more can you ask for from an auto shop, am I right? Keep up...

I stopped in to Exit 21 Quick Lube today (07/16/20) for the first time for a Synthetic Oil Change and was pleasantly surprised at a number of things. Very pleasant Office staff greeted me as soon as I walked in. Extremely Clean, Comfortable and Air Conditioned waiting area My truck was taken in literally immediately (with Two technicians working on it at the same time) and was completed in under fifteen minutes I thought the pricing was right in line with local pricing and they topped off my washer fluid without me even asking. I will most certainly return for my next Oil Change when it is time. I honestly have never had a more pleasant experience at an oil Change place before today.

Update 9/2/21: Just over one year later and my next oil change was due. Only 6000 miles in one year???? wow....has to be "Pandemic Miles" Anyway, Everything I said above is still true and these guys are just awesome. Everyone still has a smile and a kind word as well as I was in and out in about fifteen minutes again. Something to note though.....The price on the full synthetic has gone up to$67.75.....at least for my Honda Ridgeline. I definitely know where I'm going for my...

"Quick" becomes kind of a joke when you arrive at 1:20 to get a good spot in line before they reopen from their lunch break at 1:30, and wind up pulling out again after 3 pm, after waiting in a broiling parking lot, with a porta-potty as the only available "customer bathroom." I wouldn't have stayed (and plenty of people bailed) if I hadn't desperately needed an oil change. When I paid (no one provided me with an estimate of cost in advance, and I got charged for a higher-end oil because they were "out" of the less-expensive kind), I was told they were down one worker that day. Okay, things happen. But wouldn't that have been a good thing to communicate when I first called to double-check on hours and availability? Or maybe let your clients know it's going to be a long wait when you come down the line to confirm what it is they need? (Despite being understaffed, I was asked twice, by two different people, what I was there to do... yup, just a simple oil change.) Wow. An almost surreal level of inexcusably lousy service....