O'Reilly Auto Parts — Local services in Town of Champlain

Friendly enough staff that is always readily available to help locate items and such. If they do not have an item they minimize the wait time by ordering the part and usually they will have your item ready for pickup the next day. Only reason for 3 stars is I was told computer showed that they had a part in-store and available for pickup but 4/4 employees were unable to find it. Secondly, I feel if you work in a auto parts store you should be atleast somewhat knowledgeable In auto parts, I overheard a employee asking the make of a Jetta and it...

Amanda, and Gunner went above and beyond. Amanda is very knowledgeable, and was so helpful explaining to me how to fix some things on my vehicle for myself. Gunner was very so helpful, and considerate. Both of them have great customer service skills. Our visit to O’Reilly’s Rouses Point was amazing. Highly recommended!!!!!

Thank you Amanda, and...

I ordered an oil pressure relief valve for oil pan that was suppose to be in the following day from a Store transfer and three days later still no part and now they have none available. A phone call from the store when the part never arrived when expected would have helped so I could order one from a different place and save two days...