Rays Appliance Sales & Services — Local services in Town of Champlain

I moved into a house in Champlain NY august 1st (renting) when we moved in we realized the dishwasher didn’t work, landlord called rays and with in a day because of scheduling and needing to stay home from work to make it happen, they were able to accommodate my schedule, super nice man was fast and professional, swapped out old dishwasher fixed the floor with pieces of wood to accommodate new dishwasher… the very next week we realized the fridge isn’t getting cold like it should, landlord called rays and they came out on a Saturday and the fridge was working before they left.. a week later it stopped working again, landlord just decided to replace it.. one phone call to rays this morning and they were able to come same day a couple hours later with a brand new fridge… my husband being super sick was home. I told them my husband was there but was very sick in bed, that the door was unlocked and they could come in and do what they had to do! They came in and were soo courteous and quiet my husband didn’t even know they had come in replace the fridge and moved ALL our food from one fridge to the other and left.. I’m forever grateful to this wonderful amazing small business! THANK YOU Rays from the bottom of my heart you guys are...

This seems like a really great small, local business.

Bought a Speed Queen dryer there....drove up to Rouses Point to check them out at a friends recommendation.... They immediately greeted me, and then showed me a few models that matched my criteria. I dealt with one of the salespeople, as well as the owner....both were very helpful.

Their price was lower than another local place that carries the brand. And they actually offered me free delivery/setup/haul away and power cable.

They said they'd be at my place at 3pm on the agreed upon day....honestly, I figured they'd roll in 3:30-4ish.....but at literally 3pm on the dot, they were backing into my driveway.

They showed real care unloading the dryer and then getting it down to my basement laundry room.

Quickly set it up, tested it, made sure it met with my approval, and even gave me a brief tutorial on the proper use of it.

So, based on my experience, I would highly recommend that you check Ray's Appliance out if you're shopping...

Cannot recommend this place highly enough! Great prices, surprisingly good selection, and outstanding service. We contacted them with an urgent need for a replacement fridge on a Saturday morning, and they had the exact model we were looking for at a VERY reasonable price, and delivered it Monday morning. In addition, there was no charge for delivery or taking away the old fridge, and the delivery/installation was expertly done. Do yourself a favor and stay away from the the big box stores - Ray's...