We had a slow leak from a plumbing fixture that built up and took down parts of a ceiling and damaged parts of the walls in a very large room. There was also damage to the carpet, an electric fixture, and some furniture. I called Quick Response in late afternoon. They offered to come immediately, but I said the next morning would be good enough.
They came then and cleaned up the mess very thoroughly. They removed lingering moisture and ran air purifiers for days. They replaced the drywall, the electrical fixture, and the carpet throughout the room. They painted the whole room. They also built an acces panel for the place where the leak originated. All of their people were very polite, friendly, and proficient in their work.
Our plumber fixed the leak, we notified our insurance company and had a visit with an adjuster whom they sent out. After that, it was all Quick Response. They took care of the dealings with the insurance company. They took all of the burden off of us and produced great results. We could not ask for more.
At first, all of this damage was a bewildering shock. Quick Response knew what to do and made things right. If we had to do it all over again, we would do the same.
Thank you,...
Read moreWhen Quick Response arrived, a very dark day immediately turned brighter. Within 90 minutes of us calling them (in a panic), there was a team at our house cleaning up and containing the mess. It was our first experience with a flood, but clearly not theirs. Their experience and competence was immediately obvious. They explained the process to us in detail, got to work right away, and delt directly with the insurance company. There were multiple teams that transitioned seamlessly through all phases of mitigation and restoration. Without exception, every member of the team was professional, courteous, and punctual. They were meticulous in their attention to detail and they did an amazing job containing and cleaning after every step in the process. In the end, they made a very difficult situation easy on us as home owners. If we ever need something like this again, we will definitely call...
Read moreI recently had a water issue at my home. Water overflowed from my bathtub & traveled through my house into every room except my kitchen. Initially, I thought I could correct the problem myself. Boy, was I wrong. I desperately needed help. The day I called Quick Response, a team came immediately . Water was sucked out of my carpet & fans were placed around to dry out the wet carpet, floors & walls. Carpet in two rooms had to be removed & water soaked items were removed from my house. I was very impressed with the Water Technician, Mr Marc Cristaldi who handled my case. He explained the process to me, was very knowledgeable & reassuring. He did the demolition in my bathroom, removing a cast iron tub! After living with a huge dehumidifier & 9 fans for many days, my house has dried out and is ready to be put back together. Thank you...
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