CHRIS is the worst person in the east hampton store very nasty and not a business man at all. He keeps telling a paying customer they used a bag that was bought from Amazon and Never did always bought bags from the affiliated store they have in hampton bays. They took my vacuum to get fix which was only a cord on 4/29/24 and took a whole month to get back. Exactly two weeks from getting back the vacuum doesn't turn on now. Stopped in to tell him it broke and once again said I used a amazon bag which I don't use. This is a miele vacuum I'm dealing with he told me to take my business else where and told me to get out of the store very unprofessional. And I payed $65 for the cord to be replaced to break in two weeks again. Had to give 1 star but really I...
Read moreVery pleased with the personalized service they provide. I have a huge multi-central vacuum system at my summer home away from home here and they helped me out immensely. They did a service call, got the parts I needed, and it's running better than ever. Chris is usually who helps me and really went out of his way to find the correct parts for my older unit. I was also pleased with the selection of push vacs too. It's sometimes more practical to just use the hand-held in my home. Their selection of really HIGH QUALITY vacs in the store is awesome. I like the german ones...top notch. Thanks you East...
Read moreI've been using Chris for many years now and he never disappoints. Always pleasant, quick to do maintenance and repairs, and he always explains things in a way that I can understand (especially when I make stupid mistakes!). I also used to have a home that had central vac and he always took excellent care of that system as well. I highly recommend Chris and East Hampton Vacuums for all of your vacuum needs. And if you're not sure about something, just ask him. He takes the time to...
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