Affordable Granite & Cabinetry — Local services in Town of Fishkill

I see it’s been a while since anyone’s post it here but I had to share my experience which is unfortunately less than positive. We had started our order for countertop replacement in our kitchen and master bath last December 2019 shortly after Thanksgiving. We literally just had our order finally finished in June 2020! The original sales person that we dealt with was nice but was not very thorough and did not follow up. After being set up with dates in January for install, communication with this establishment completely stopped. Emails were not responded to. Finally we came to find out after extraordinary efforts that the sales person had left the company. I’m aware that this happens And people leave/quit, however why no one else picked up the order and continued with the processing is beyond us. We literally had to go back into the store - about an hour away- at which point they explained the situation that the sales person had left but they were able to find our order relatively quickly while we were at the store. Why this wasn’t done weeks before we still don’t understand. By then, the world was hit with the COVID pandemic so delays were obvious but it was still frustrating to see how sloppy this order was handled pretty much from the very beginning. To add insult to injury when the order was being delivered, they were parts missing and we had to wait another couple of weeks before the order was completely done. The icing on the cake was when the newly appointed sales person advised that we would receive a double ogee edge only to find out that the countertops had a single ogee and darker than expected (we understand how that can happen with granite but still added to the disappointment). We understand that the world is very different now and delays can happen. But our order should have been completed by January or February the latest - prior to the shutdown. We can’t ignore the fact that our experience with the store was horrible and we would never recommend them to anyone. They are polite but the sloppy handling of our order left much...

RUN AS FAST AS YOU CAN FROM THIS BUISNESS. I have waited a very long time to share my nightmare with this company. It was May 2021, exactly 2 1/2 years ago that I made one of the worst decision of my life and walked into Affordable Granite & Cabinetry. My second worst decision was hiring Affordable’s Contractor for the installation of my cabinets. In my pictures that I have included you will be able to see how my brand new cabinets were butchered and the uneven seams of my crown molding were filled in with black sharpie marker!! I went to Affordable with my pictures in hand and was told it would be taken care of right away. Well that was not the case at all. I really wasn’t important to Affordable any more, let’s face it, they were paid in full on the day when my cabinets were delivered. After months of being ignored, sending dozens of emails & text, getting the run around and speaking to a lawyer, Sept 2023, exactly 2 1/2 years later, they have finally replaced my cabinets. Having a new kitchen installed is a very stressful process. Dealing a company that is disfunctional, unprofessional, with no compassion or respect for their customers makes it 1000x’s worse. Please take my advice and go else where. Do not allow yourself to be subjected to the stress they put me through. I have saved every text, every email and every picture. I have no problem share...

I recently had my bathroom completely remodeled. Pete Nieto, the owner of Affordable Granite and Cabinetry, was so helpful during the entire process. He understood my dream; and emailed me pictures of what he thought I would like. He "nailed it" each time! Chris, an interior designer, patiently spent so much time helping me to perfectly coordinate tiles and flooring. With her suggestions and expertise, I saw my vision come together. The demolition and remodel work lasted eight days. In that time, I was so inspired with the integrity and work ethic of Caesar, Mazel, Joe, and Scott. They worked up to 12 hours daily. I cannot remember a time when I have witnessed such hard work--executed with such excellence, pride and care. They are quite a team! They demonstrated great sensitivity to family members working from home and a family of four who were sharing tight quarters and one half bath. Their positive attitudes, pursuit of excellence, and attention to detail made a profound impact on our family. We have a beautiful bathroom, but we have gained so much more witnessing their hard work, thoughtfulness, and "going the extra mile". We are very grateful to have met such wonderful people. Thank you to everyone at Affordable Granite & Cabinetry for making my dream bathroom manifest before my very...