Bought an 04 Explorer Limited here in 2012 when I crashed my other truck and needed a vehicle. They had a Chevy I was interested in but did a thorough inspection and found the frame was bad. I got the Ford and when it needed a wheel bearing and spark plug, EZ Own fixed it for free and I got a loaner! I drove the truck from Ny to Texas without fail and everywhere after. It eventually needed an ECM chip but I still sold the truck, it was fixed and is still running! The staff were always nice and understanding when I missed a payment or needed time. I can't say enough for EZ Own! I even had someone w a BMW X5 jealous of my Limited! They helped me in a time of need and I got a gorgeous vehicle I was proud of! Came back for a second vehicle and got a low mileage Impala thatās loaded. Any issues promptly fixed. Sometimes, the issues donāt come out until you drive it a bit and they will fix it. I had new brakes put on, air filter, code cleared from engine (old air filter had mouse chew it and pieces went inside), and wheel bearing for free. Dan is still there years later and he sold me the Explorer I loved so much. I wish I kept it! Now got a third vehicle from here. Once again, car was promptly fixed and paid for by them. Examined by an outside mechanic with no issues. They always helped me...
Ā Ā Ā Read moreJust recently bought a car a week ago the first indicator I was making a mistake was that the battery was dead when I went to test drive it along with a blinker light out...they fixed the blinker light durring the inspection because I mentioned it.... Got the car home and went to get dinner and realized one of the headlights was out then the engine light came on.... I knew something was up when the guy in the garage Dan told me the lights run in circuits ...I normally work on all my own cars I just let him think I was that stupid to believe that....then he fixes the one code that came up the O2 sensor and not the other because he said they were related and deleted the codes .... Don't you know it the light came back on ... After playing phone tag I have an appointment to come in this morn and he's not their and none of his employees are aware of what's going on.. this has been a hassle I think they need a restructure because communication seems to not exist amongst...
Ā Ā Ā Read moreSeems like a great place. Always helpful, kind, courteous. A place to do business with. I have seen them deal with customers, fix cars, and handle other areas of their business. They are pretty straightforward. What you see is what you get. They want you to be happy and be a repeat customer and go out of their way to make that happen. If looking to trade in your old broken down car or just want an upgrade, they do their own financing. They will make it happen if it's possible and they try hard. They want your business and want you happy. They want to build a good rapport with you for continued business in the years to come. They will ensure your new car is in great running condition and when you pull out they will still know your name, not like at other places. If something arises just give them a call with your concerns and they deal with it. They stand behind...
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