Complete CATV Communications — Local services in Town of Glenville

My husband dropped and broke the glass back on his iphone. The phone wouldn't even turn on after that, which seemed odd. He lost all of his information and work contacts.

The cell service provider suggested taking it to "the place next door" and they basically didn't know what to do with it.

He contacted the Apple store and they suggested either bringing it in, or trying Complete CATV, as they are an apple certified repair shop. He called and spoke at length with Larry, who seemed genuinely compassionate and communicated that he really wanted to try and help him get his phone to power on so the information could be recovered. Larry even took the information down in order to contact the first repair place he took it to, to see what they had done.

As Larry had discussed with my husband, I dropped the phone off with Chad the next morning. He was very professional, very friendly, and definitely made me feel better about choosing this shop instead of taking it to Apple. Within four hours, Chad not only had the phone powering on, but gave my husband a detailed explanation as to why, with such a small drop, it was so disabled.

Great customer service, fair pricing, quick turnaround time...did I mention great customer service? Hopefully this isn't a service we will need again, but if we do, we will definitely be return customers, as well as customers who...

I cannot say enough good things about this place but I figured I would start here! A freak accident happened where I was putting on my hard snap case to my macbook pro (which I have done many times) and it decided to destroy my display. We popped the case on, opened it up and it was done. Streaks all across the bottom and left side. I called Apple and they sent me here! Immediately I had received great communication about my device and what was going to have to be done. I picked up my laptop today and wow. The keyboard has been cleaned and my loose keys were fixed along with the replacement of the display which was the only thing I went for!! Chad did an amazing job and I will be telling everyone to come here for their computer fixes and all Apple products. As a full time college student that also works 40 hours a week it was amazing to find this place. Their prices are incredible by the way. 1000/10...

The company has been in business for over 27 years and after interacting with the owner, Larry Sweet, I can see why. My laptop was not connecting to my monitor and Apple Care could not resolve it. I told them I didn’t want to go to the Albany Apple Store, which according to their map was closer to me, as I haven’t had good experiences there. So, they gave me Complete CATV Communication’s number. I called and Larry personally answered. He was helpful and managed to get me in that afternoon. His white glove service and attention to detail were amazing, and after troubleshooting, he was able to discover what the problem is. I highly recommend this location for Apple laptop repairs. The customer service, care and thoroughness are second to none and I have told every Apple owner I know about this company....