Creekside Saddlery — Local services in Town of Holland

We drove down from Akron today because my son wanted new work boots. He liked a few and tried them on but they did not have his size. The sales man then proceeded to try and talk him into a pair he was not interested in. MY son then mentioned ordering them on line. The sales person then informed us he was going to have to charge us $20 just for trying them on. We inquired about having them set to the store. The sales man then informed us of a 50% restocking fee if when they came in they were not what he wanted. The only sign we saw was A No Refunds No Exchanges. We paid him the $20 dollars and promptly left. My son had cash in hand and we traveled an hour to get there. We were planing on purchasing boots they did not...

A noteworthy, prime dissatisfaction is the policy of : NO RETURNS. STORE CREDIT ONLY.

I personally, would value a repeat customer before the value of the green, first.

In this market, I don’t see anyone with that policy, especially, knowing the cost of western wear and willingness to pay.

I simply prefer best business practices- it works for both. Being forced to spend money in a place is not really ok. The other option would be not to patronize.

Best to do and be in a business that you believe in because you have...

Wife wanted some western boots and, the officer at the border said go check out this place and don't bother going anywhere else. Sure enough, we both left very happy. Dave was very helpful with getting my wife set up with a great pair at a good price. Best part was the happy greeting from Dixie the loveable welcome dog. Highly recommend checking...