Arkport Shurfine — Local services in Town of Hornellsville

Should not give it any ratings. I shop at CY's Shurfine in Arkport all the time and use WIC. This is the first time ever I had such difficulty getting my items on WIC. Do not know if the person that rang me out was the Manager or owner but he was not knowledgeable of WIC. He acted like he was the manager or owner, if he is part of this store whether it be an owner, manager or cashier, stocker, etc, he and or they should be very knowledgeable of WIC items. He did not ring up my cheese that was on my WIC paper and by federal guidelines and federal government of the WIC program it is a must that you have to have everything that is on your WIC voucher. He told me," I forgot and what do you want to do. I cannot give it to you because they wont pay me or my store." Then while ringing the same items I get on WIC every time I shop there he kept saying its not on WIC and that its not ringing up. Then he says to me what do you want to do and I said I get these items on WIC all the time. He was very impatient and upset because things where not ringing up and he had to go back and check the prices because no one puts WIC items in the computer or updates their systems with WIC items. I lost out on my cheese today, 16 ozs. I almost lost out on Juice and fresh veggies. If your the Manager or owner of this store you need to have or should have knowledge of WIC items since you do post a sign on your door...

I waited for service while the old lady in the back stared at me not working she was suppose to be putting wings in a box , the other girl had to make subs but the older lady could have come put my already made pizza logs in a box. I will never go back or recommend their hot food place to eat again they have no customer...

Outstanding customer service in all departments. I can’t imagine the small Village of Arkport without Arkport (Cy’s) Surefine. Prices vary, but many items are better priced than the bigger stores each and every day. For a small to medium store they cover so many areas with products ...