Fenix Parts (Previously A&P Auto Parts) — Local services in Town of Macedon

Absolutely horrible customer service, rude, aggressive and unprofessional; The shop I used and I have been attempting to contact the representative that sold not one, but two malfunctioning transmissions including the warranty for my vehicle that as a first responder I rely on, since May with not a single response. To say I am disgusted and will be filing legal actions if I do not receive a response would be an understatement to say the least. It's an absolute shame but this business needs to get it together both in customer service as well as the parts they are selling to individuals if I would be able to I would give them less than one star as most others that have felt the need to...

i’m kind of mad that i had to even give this place one star to write a review, there was no option for 0 stars. if i could however give 0 stars to any business or corporation ever, it would be this foul place. to start they sent me the wrong axle for my jeep after making me wait a week for it, we finally order another and then it gets here and is still the wrong axle, so as furious as i was i simply asked for my money back...AND THEY COULDNT EVEN DO THAT on multiple occasions they have told me to come back because the check is not there, DO...

Pretty horrible company. Made me wait 8 months to have motor cores picked up. Sent me garbage parts and waited months to pick them up after dozens of calls. Tried to delete my account because I was upset they did business so horribly. Terrible culture here. My rep was a crook and my driver told me he was. Stay away from this company. LKQ has been wayyyyyyyy better to me. Feonix is a crooked company from...