I've been going to Menneto's Wild Horse Powersports since 2014. It's where I bought my Indian motorcycle and where I have it serviced regularly. It may not be the most electric or exciting dealership to walk into but that's okay, because their focus is on what is truly important... customer service! They don't pressure & haunt you to buy their product, but are always willing to assist you and answer your questions honestly. Jim, in sales has a wealth of knowledge about his machines and the industry as a whole. He won't blow smoke and confuse you... but he will honestly and intelligently inform you about the products you're interested in. I like that!
As I said, all my service gets performed here and I'm happy to say, for the past 7 years I've never been disappointed. The parts/service department fella's Scott & Nick are easy-going and will always work to seek out the answers and parts you're looking for. The setting here is relaxed and Mike the owner is always busy working with machines on the sales floor or working with his mechanics in the large, organized service area in the back. Mike will always make himself available to you if you have any questions for him, and again, you'll receive honest, accurate answers and gain knowledge about your machine, I mean real knowledge, not the over-hyped social media stuff... I find this refreshing.
The mechanics here have always been very professional, considerate, attentive, and have performed all my service repairs in near flawless fashion. But I'd be remiss not to mention their newest mechanic, Austin whom I met this year. I brought my Indian in for major routine work at 50,000 miles: forks, brakes, fluid replacement, tires, plugs, and some other adjustments. I must say, I was super-impressed with young Austin right off the rip! Austin has incredible people skills... he listens and communicates the way we all wish our medical doctors would... Personable, Friendly, Attentive & Responsive! Austin's knowledge and ability was quite apparent shortly after speaking to him for a couple of minutes. Austin was even considerate enough to personally call and inform me that a specific part I wanted had to be ordered and would slightly delay the completion date. I could not be happier with the extensive service Austin preformed on my much treasured Indian.
If you're thinking about making a powersports purchase give Menneto's Wild Horse a chance to earn your business. For me it's been a great sales experience and a great service experience for the past 7 years!
"True freedom is found on the open road"
Thanks, Mike, Austin & the entire Menneto's...
Read moreI bought a 2017 Polaris General Deluxe at this dealer. The show room is really nice but there was a lack of polaris apparel and goodies to choose from in my opinion. Lots of Indian stuff though. Didn't even get the machine on the trailer before I had an issue with it. A sensor was replaced at this time but I feel that maybe it didn't get checked over well enough before pick up. Was told to bring the machine back for the first service at 25 hours so I made the call for an appt in April and they couldn't get me in until June 14. Am I supposed to continue to operate the machine? Will it void warranties? I dont know. At the time of call I also mentioned a safety concern about my passenger door popping open a lot which is a known problem for this year model as discussed with the salesman...and any searching online tends to validate...made no difference in time to repair. Made second call to try for an earlier appointment stating safety concern of door. Was told Americade comes first...dont feel I can ride my machine safely until the middle of June especially with a passenger. Will be looking for a new dealer. Too bad. 2nd large purchase from these guys for me and one from a friend that I...
Read moreMy Wife called expressing an interest in two Indian Motorcycle models & made an arrangement to stop by for a test drive. We drove an hour & when we got there we were told, "Oh, we don't have anything prepped yet. You will have to come back." Strike one. We made an appointment for two days later for a test ride. Before we left, I asked her to call to let them know that we were coming & she was told, "I'm sorry, we still don't have any prepped for test rides. You'll have to make another appointment." Strike two. She found a great deal on a 2017 Chief Vintage Iron in the colors she wanted 500 miles away, & we made plans to go for it. The salesman called to say that if she wanted to come up she could test ride the two models she wanted , if she really intended to buy one. Really? We made arrangements to do that TWICE & got blown off. Strike three. We drove to Canton, Ohio & back for a savings of $4K off the MSRP & she's happy with her bike. We won't even go there for service or parts. Absolutely disgraceful treatment of an...
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