SaGrah Beauty HQ — Local services in Town of Newburgh

My first time everyone was very nice and welcoming. I had highlights done, I didn’t get what I actually wanted so four weeks later I went back so Jessica could add a few more highlights and she ruined my hair. I called her and asked her if I can come in to show her but she said no just come in on Saturday at 10. She tried to say that I was either in the sun or in the pool and that I ruined my own hair. I didn’t want this to be awkward, so I let it go went back for her to fix it with a little bit of hair dye. After spending $800 within four weeks, she had the audacity to charge me $35 to fix it. Although I had an appointment two weeks later to spend more money. But I canceled my appointment because I didn’t think she was being fair, $35 was more important than keeping a customer happy. So basically, I paid her over $800 to ruin my hair. My whole experience was just awful. Shame on you For not taking a little responsibility For ruining my hair and causing breakage. I just wanna add that when I returned I was only concerned about the color because it was horrible. I didn’t show her the breakage because I thought it was just a little piece in the front until I went to New Jersey and my daughter pointed it out and took photos of my hair. I take really good care of my hair and just for FYI, I haven’t been in a swimming or sitting in the sun. Prior to this I went on a cruise and wore...

Review from 2022…

Took 2 hours for a haircut and blow out.

I signed a covid waver. People were walking in and crowding my chair. No personal space.

Conversations were going on with everyone else BUT me.

She was Interrupted the entire time.

Gave the girls some Velcro rollers and said —have at it. This isn’t a beauty school. I’m not sitting in a chair to have people learn how to use Velcro rollers.

The camera was beyond obnoxious. Like unbearable.

The girl that came in for her free extensions was the only thing that mattered. She should have been in a separate area.

Too much going on around me. Too many people within arms length of my chair.

Constant interruptions by the receptionist regarding their holiday party.

I didn’t expect a lot for a 65.00 haircut. But I would have probably treated better at Supercuts.

Owner was told about my experience. Was told she’d reach out. And never did. I’ve...

If you have not been here...please, treat yourself! I went for a mini facial (March special) with Jill!!! It was amazing! I felt so comfortable and relaxed! So much more than a mini facial. And..when leaving I joked to Jill that next time I'll have to get my hair done...well, before I knew it, owner Sarah was setting me up with a wash and blow out with Tatiana who continued to make me feel spoiled and pampered. Keep in mind the salon was very busy! But this is the type of service you get when you visit Angels On Earth! They are all true Angels! You won't be disapponted! Get there!! I felt calm and fabulous walking out that door into a crazy world! You are worth it!! Thank you, Sarah and Jill for being...