DO NOT USE!!!! We asked to have a window replaced where the dog had chewed up the handle used to raise the glass. We explained during the estimate that was the problem and asked to have the window replaced. The glass in the window was fine; no chips scratches or cracks. They came and replaced the “window” but apparently to them that only means glass. They replaced our glass that was in fine shape and left the chewed up window handle. When we reiterated that was not what we wanted the said “window replacement means the glass, sorry if you misunderstood.” Even if “window replacement” usually means just glass you would think they would clarify that to someone who is pointing out that the problem it with the window structure, not the glass. Instead they replaced the glass in our windows, that was fine, and refused even a partial refund so we can fix the...
Read moreHad an estimate done, price was adjusted close to my liking. On the website it clearly states you get 10% off a purchase of $500 or more. Allen, I guess he's the owner from what he said, and would not honor the discount. Stated it was only for a standard price not a already adjusted price and hung up the phone on me. There was no fine print under the discount like he stated. This is not the way to...
Read moreI couldn't be more pleased with the glass shower enclosure The Glass Gallery installed in my newly remodeled master bathroom. Early in the project, they consulted and provided advice to ensure the shower was designed and constructed to achieved the best end result. The installation team was prompt, polite, and clean. The Glass Gallery did a quality job at a reasonable price and I highly...
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