Landmark Chevrolet — Local services in Town of Randolph

BUYER BEWARE !!! I purchased a classic '71 VW convertible thru the dealership as a used car. It was advertised on Ebay in these words. "You are bidding on the nicest VW Convertible that we've ever seen! The previous owner of this VW only drove her 47,000 miles over the years. Always stored in his climate controlled garage, and only driven on sunny days. Which means that this one was never used for daily transportation, and only for fun. No matter how or where you look at this car, IT IS LIKE BRAND NEW For Sale!!! Although this gentleman had a lot more expensive examples in his garage, he pampers them all. There is absolutely nothing that needs attention. It's perfect! The updated Hartz Cloth Top and wheels set it apart from the rest. She runs flawlessly and has never been messed with. That's the difference. All maintenance receipts will go with the car. If you are looking for the ultimate VW Convertible, then you should deeply consider this fine example of Basic German ingenuity. We have set a very reasonable Buy it Now for such a fun low mileage S/B/Convertible.................. And, now for the truth. I had been looking for a nice VW for about 6 months & to find one described as above & sold by a car dealer seemed to be perfect. The car looked absolutely beautiful on line & at the dealership. When We trailered it home I located a VW mechanic who worked on classic VW's & made a appt. for a tune-up, oil change, valve adjustment, etc. When I picked the car up, he had taken pictures of the undercarriage which showed, among other things, previous accident damage, bent front coil spring & front strut damage, engine oil leaks, including between the heads & engine block which would require an engine rebuild, extensive (with a capital E) rust including the frame & floor pans with a piece of aluminum glued into place & not covered by massive amounts of undercoating as was the rest of the undercarriage. The VW mechanic suggested I take it to a body shop to let them determine whether the car is safe enough to be road worthy. Did I mention that the clutch slave cylinder is leaking fluid? Also, the tie rod bushings are completely worn. In reality, this VW received nothing more than a cosmetic restoration. Mechanically it is an absolute nightmare. What do I want out of this experience? At best, I want my money back. If not, I want people to know what I am going thru. BEWARE!!!.

10/25/19 UPDATE - - I filed a complaint with the Better Business Bureau stating ALL the glowing comments the dealer made in describing the car I purchased. The brother of the dealership owner, who I had absolutely no contact with, filed a rebuttal with the BBB claiming that I (and my mechanic friend) was totally at fault for not performing a thorough examination of the car before taking possession of it. In retrospect I suppose I should have been more careful, but I foolishly placed my trust in the dealership & what turned out to be a total misrepresentation of the condition of the car. The rebuttal filed was based solely on second hand information (hearsay) & had very little relationship with the truth. To further compound matters, another brother, who actually owned the car I purchased, offered to pay me $3000 to repair the car or to buy it back from me for $2900 less than what I paid for it. Neither offer was acceptable to me. WHAT A FAMILY !!!! Where will this all lead to ?? I call the dealership asking to speak to either of the brothers but get lame excuses as to their whereabouts - on vacation, with a customer, out on the lot, will give them a message, blah, blah, blah ! I will not let this rest. It will only...

my boyfriend and i just moved into a new apartment. we received a scratch off pamphlet stating that if we had “winner” that we’d win $7,500 or a brand new john deer tractor. we called the place to make sure this wasn’t a hoax… she confirmed on the phone that we were in fact “winners” and had the winning confirmation code. she took down my boyfriends name & told us to come in asap. we went in the day after we got the exciting news, which happened to be today. we went in to what looked like an extremely run down car shop, picnic tables and pull out chairs for seats in the main lobby, broken windows, the whole nine yards. we were then asked to have a seat and we spoke with a woman who didn’t look like she loved her job. we told her the story of why we were there & showed her our “winning” pamphlet. she then stated “did you read it? you have to have the winning numbers in our office, not on the pamphlet” then proceeded to ask what model car we had and if we were looking to trade it in. she then said “i’ll go see what prizes you won” she didn’t check, she just walked over to a table that had lotto tickets waiting to be picked up by the “winners” of said pamphlet. she handed us a $2 scratch off with no prizes/money won. i suggest not wasting your time driving over, or buying a car at this dealership. none of the customers in this dealership looked happy whatsoever, and the workers looked miserable. reviews online state that cars have been broken/had problems with them as they’ve purchased them from this business. DO NOT FALL...

DON'T BUY from Landmark Chevrolet. They do not put prices on the cars and then make up the prices as they go. We trusted our salesman (which learned to never do this) when he told us the price of the vehicle. After we bought the car, got it home putting things in the glove box and found the original sticker for the car when new. They charged us $3000 more for a used car then the car was when brand new. The kicker was when we went to our Credit Union to refinance our loan and she told us that the car was worth $10,000 less then what we paid for it. We wanted to get a loan through our Credit Union at first, but was talked out of it by our salesman because it would take too long. The Credit Union told us that car dealers don't want customers to get a loan at a Credit Union because they quote what the car is really worth. This made us sick, so I wrote a letter and sent to Landmark with copies of everything. We never heard anything from them as they know they were lying to us right along. This business is owned by 2 brothers and a 3 rd is the salesman, so there is noone honest at this dealership with car sales. The service department is honest and very helpful though. If you are looking at purchasing a car, do your homework and DO NOT TRUST anyone there. We have purchased cars from several dealers in the past and this is the WORSE experience we...