Portable Technology Solutions — Local services in Town of Riverhead

Though our small company has some history under its belt, a business doesn't have to exist for long in order to run into suppliers/developers that are so bad at their core competency and customer service, it leaves one wondering how in the world they continue to stay in business. These bad experiences make the good partnerships/projects even more pronounced. We treasure finding partners who are not only customer service oriented, but truly excellent at what they do. PTS is a treasured partnership.

Even the smallest projects are going to hit snags and the way a company handles those snags says a lot about who they are. Kristin and Joe were not only communicative but also demonstrated the unsolicited willingness to go beyond expectations in order to increase our chances for success. The way they work inspires confidence and they are straight-up pleasant, even when circumstances were not.

Most importantly, the cost-saving project we developed from scratch had some nuance and some challenges and these were confronted head-on and with complete conversations and skill. The implementation is exactly what we wanted as are the results. Even our secondary asks/objectives were implemented like it was easy for the PTS team. I wish all of our business partners were as intelligent, earnest, and thoughtful.

It is glaringly obvious when a company is great on-purpose. It is a relief to know we have them in our corner when we discover future snags or opportunities.

Finally, they are a bargain. In a time when I get quotes for less complicated projects that literally make me laugh out loud, it is refreshing to pay a reasonable price for substantive services that actually give us a...

My company has been working with Brad and his team at PTS for about 15 years. In that time we have created multiple projects and entered over 30 million lines of data. I have 50 dedicated members of my team working directly with my PTS projects on a daily basis.

If you don't know anything about their software, it is a WYSWYG base that supports barcoding and RFID. There are tons of features you can build into your projects and you can easily connect to a SQL back end. (Shares too!)

Support is very responsive and their development team quickly takes care of bug/feature requests.Their team offers open hours for you to go and test features and ask questions. Give it a download and see...

Portable Technology Solutions not only was, but IS a fantastic resource for our inventory tracking needs. Our company reached out over a year ago for an inventory tracking method and recommendations on the most useful equipment to meet our needs.

Ted was, and still is, in constant contact to ensure that all is going well and will continuously reach out to see if he can help in any way. In the matter of day, our inventory tracking was not only made easier, but incredibly streamlined thanks to the help and guidance from him and others at PTS.

I HIGHLY recommend if your business is looking for a streamlined, user-friendly strategy for...