NAPA Auto Parts - North East Parts Group — Local services in Town of Rochester

Bought a jump pack new from the store because my old one failed, charged it put it in a case, the next week took it out to use because I needed it and it would not work. Stopped back to the store with the item explained the issue and was met with no Received no Help. Autozone keep file on all purchases because of this with a phone number. The place is in the stone age and sold me a broken item I explained I could show the purchase on my card as it was just a few days prior and was told I could not be helped do your self a favor shop else where. All I wanted was a new jump pack not...

In a time when everyone seems to be on edge and not their best selves, this was such a refreshing experience. A young man with glasses just said and did everything so professional and nice and made my simple need go down quite enjoyable. Place is great and I felt a local vibe that is often lost these days. Place is great and the owner should be pleased he has a crew this nice and great. Thanks...

Napa in kerhonkson N.Y route 209 bought a couple of things and got charged twice on my card went to the store the next day and was told that they couldn't refund my money to call their district manager and maybe get store credit don't want credit because will never shop there again so i have other options had to give 1 star to rigt a review never...