Good quality product, but less than impressive customer service. Very nice people, but I needed to exchange the pillow I got for my wife as it was too tall, and it was very difficult to get a hold of anyone who actually knew anything about the business. When I did they assured me it would be taken care of, but several weeks later and nothing has come. Still feel like I’m getting the run around and no evidence that they’ve even sent it out yet. They seem to always be on silent retreat(which is great) but makes them unable to actually take care of business. Don’t expect them to operate with the same caliber as...
   Read moreI shop the Monastery store, because I'm a minister and was ordained through them by Universal Life Church. I'm now Reverend Francis Odell sr if you please. But seriously they have training, videos, books, letter of good standing and everything you need including if you want to be ordained to marry someone or baptism, house...
   Read more2nd time I've purchased the Flattop Mountain Clappers and the Flattop Mountain Inkin in the past 5 years (once for my dojo and once for myself). Both times they have been beautifully crafted. I love the sound...
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