Village Crest Apartments — Local services in Town of Wappinger

This place is worth skipping over. I have been here for almost 5 years and throughout this time, the water main has broke almost 3 times a year. The disgusting water lasts for days, sometimes even a week and half. The most recent one broke just before 6:30pm 03/17/2024, right before I was going to cook dinner and needed the water. It was out for the rest of the night (apparently got fixed around 1am 3/18/2024) and then noticed it came back this morning when I woke up for work. The email that stated it came back also stated a “Boil Water Notice” has been advised. From all of the past times the main has broke, there was never a notice like this sent out. A sample of the water has been sent out to a lab according to their email, and we are told it should come back 2 days after the first email letting us know the water was shut off. This is a HUGE inconvenience for everyone living here. There needs to be some compensation given to us residents, even if it’s just a small discount on rent. We have never gotten an email like this, which then makes me think it is possibly the first time in a while it's getting checked. A sign in one of the laundry rooms has a date of 2019, so looks like it was tested about 5 years ago. The Health department website for water testing states everything should be tested every 3-5 years except for checking for E. Coli, which is every year. They do not send emails out regarding E. Cool testing, so I am lead to believe this is not tested.

This is just one of the many complaints I have had about living here. Here are some more than have been happening over the span of time that I have been living here:

The cleanliness of laundry rooms has stopped since the pandemic was declared over. There are days where the inside of the washers are left disgusting by other residents who don’t care. There are not many amenities here, and the lack of cleanliness makes me not even want to do laundry down there.

There is litter outside in some areas as well as teenagers that seem to do whatever outside, including dropping garbage.

The parents of young kids do not get watched over, and sometimes the young kids are running amongst in the road or riding their bikes recklessly. I obviously drive very slow when I see them playing, but some residents here speed regardless of speed bumps. I can’t really knock them though, because the maintenance crew also drives fast around here too.

We have had a few maintenance issues with them not properly fixed the issue correctly. Forcing more inconvenience on myself having to take a day off from work. As far as I know, they seem to do the bare minimum and do not go above and beyond fixing whatever needs to get fixed. There are two older men who are very respectively and polite, but politeness can only do so much.

The front office women are typically very polite as well as some of the maintenance crew. People here do not instinctively say a friendly hello when passing by you. Not very many residents are seen outside aside from kids and sometimes the parents, teenagers, and adults going to do laundry.

I would save your money and look elsewhere.

03/19/2024 Additional update after Village Crest actual replied:

The water they are telling us to boil is shown in the photo. The top cup is my kitchen sink water, the bottom is my bathroom sink water. Those black specs(which could be heavy metals) will not leave the water once boiled. I cannot take showers and have to go to other family members homes to do so. I need to now use bottled water for things such as brushing my teeth. I will not be using that disgusting water to cook with even after boiled.

They send some notices out via email, but NO ONE follows up with maintaining said notices. People speed left and right, even in front of the maintenance crew. No one says a word or bats an eye.

03/20/2024 Update:

Maintenance picked up the trash left around the premises. The only way to get this place to do things is to write a review apparently! Not a good...

I have only been here a couple of months and I love living here! The grounds are very well maintained, the staff is friendly and helpful, and it is so quiet. The neighbors are considerate of each other and friendly. The amenities are conveniently laid out and there is plenty of parking for residents and visitors. I was hesitant about moving here because I have heard/read some bad things, but found none of it to be true, in fact complete opposite. The apartment is a good size, large bedrooms, plenty of storage, well maintained. My kitchen is small but I opted for that in place of having a balcony, which I love! It’s larger than the typical balcony, enough room for a table with four chairs and some other items. It’s so nice to have that outdoor “addition”. Also when I moved in the apartment was VERY clean. I don’t know if part of that was because of covid or not, but either way I was pleasantly surprised! They even left a little “welcome home” gift in the apartment when I moved in, what a nice touch! I would highly recommend living here for anyone looking for a rental. Also a very convenient location, can even walk basically across the street to a plaza with restaurants, shops,...

The least accommodating apartment complex ever. Lived here for over two decades and the management has been getting worse and worse. For any repairs or work orders, it takes them weeks to address and fix. Management is not friendly and not understanding to tenant needs/requests. They are the least approachable and welcoming individuals. The property is overall well maintained outside, however, there are stray cats all over the complex, climbing on your cars, scratching them etc. I've had multiple scratches on my car and damages due to these cats. For the lack of amenities and services you receive from management, this place is over priced. You are better off to pay a little more elsewhere and get better support and amenities elsewhere. I would not recommend living here. I have lived here for over 20 years and solely have stayed just because I have been "comfortable" and have gotten "used to" the terrible service. I am finally fed up with it and have...