I called to inquire about storing a vehicle here and was lucky enough to speak with Alexis. She went over the details, made it clear that it would be painless and I was sold. Jen saved my entire day my first day as their customer. My life was in shambles; ran out of gas, running late for my flight (I thought) and just about every other cliche problem you can imagine on Xmas Eve. I called ahead of arrival to let her know I was behind schedule, and to ask what time they would be closing for the holiday, but unfortunately for her, when she answered the phone she heard all about my series of unfortunate events instead. I needed someone positive and uplifting in that moment and I got it with Jen! When I arrived she had the paperwork ready, explained it quickly and thoroughly, and communicated the important bits with me effectively. She made sure I understood all facets of the rental, and that any questions I had were answered. She went 1,000% above and beyond for me as her customer, but I’m sure she would’ve helped just the same even if she wasn’t at work. Her amazingly positive attitude and helpfulness was truly a blessing! I feel great confidence storing with them. I know it’s in...
Read moreI recently needed to find a storage facility outside of my region, and I couldn't be happier with my decision to choose Life Storage. The entire experience was exceptional, largely thanks to Alexis and Jennifer. From the moment I contacted her, she provided outstanding service, explaining every detail, helping me figure out the size I needed and reserving it over the phone. Alexis was incredibly informative, offering clear and concise details about the available options and pricing.
Since I reserved it without actually seeing the facility - now that I have - it's immaculate and well-maintained, which gave me peace of mind knowing my belongings would be safe and secure. The pricing was very competitive, making it an excellent value for the quality of service and facilities provided. Alexis even gave me access to the facility during late hours accommodating my schedule.
Overall, Life Storage has exceeded my expectations. I highly recommend Life Storage and believe me...I called 5 different places and I'm so happy that I...
Read moreYou know when you are buying and selling a home at the same time and you are on an island and no one is any help and you cannot figure out how you can get your stuff out of the house with no help on Friday morning before you close and when you lose access to your existing home and have to get things to your new home you have not closed on yet and you have gigantic run on sentences? Solution = Life Storage at 2802 Transit Rd. Not only are the guys at this location informative and courteous, they are top notch in accommodation. I actually filled my gigantic unit and still had big stuff left, so my only choice was another unit. For what small amount of big stuff I had, I did not need another full sized unit and it was not financially sound to pay for a month. Life Storage had a smaller unit and a 2 week pro-ration. The sign up is incredibly easy and cost is not outraegous. The site is extremely well kept and secured to the hilt. When you have storage needs, this is THE...
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