Discovery Automotive — Local services in Town of Windsor

I took my car for an oil change at discovery auto last week. I'm very particular when it comes to my car. I try an do most of my car work myself but didnt have the time to do an oil change which was way overdue. But I filled out a request online for an appointment with discovery and within 24 hours they called me to set up a time to bring my car in and got me in in just a few days which was great! Very friendly on the phone, answered any questions I had before I set the appointment in stone. When I arrived to get my oil changed I was a little early but it didnt seem to be a problem, the guy at the service desk was really cool he told me upfront that they offer a complimentary inspection of my vehicle ,which was completely ok with me. He was very respectful and very easy going. He finished explaining the break down of how they do the inspection and oil change and show me to the waiting area. The waiting area was very clean and allowed for multiple options of entertainment while waiting which was very nice! When my car was done which was not long at all, the same gentleman I talked to previously came up and explained how the oil change an inspection went. He was very respectful and very helpful in breaking down what they had found. He answered any questions I had and told me that if I needed anything else done to not hesitate to give them a call. They were a great shop. Very hassle free and very trusting. I wouldve given them 10 stars if I could. Definitely a hidden gem in windsor NY. I definitely encourage you to take your vehicle there for any of your mechanical needs you...

After driving on the highway we noticed our cars temp was in the red. Luckily we made it to Scott's place around 1 in the afternoon. He checked out our car and told us he could get the parts there that day instead of the next which is usually what would happen. We were driving back to New York City and had no where else to go so he made sure he got us the parts. He spent all day working on our car and even stayed 2 hours past when he normally would close. When we thought our car wouldn't be fixed until the next day he even offered to drive us to a hotel for the night. Finally in a last ditch effort he solved the issue and we were on our way. We would highly recommend taking your car here and we can't thank him enough for finally getting...

I was referred here, unfortunately, I have nothing but disappointment to report. I had issues with different dashboard warning lights as well a parasitic power drain in my Panamera. I dropped off my vehicle one morning, and 24 hours later it was still not fixed.

Discovery then told me that they needed one week to fix the issues. Luckily, I was going out of town, so I agreed to leave it with them. Two weeks later, the car was still not fixed. I came to get my car and had to jump-start it to drive off with the issues unfixed. Discovery wanted to schedule me for another time to drop off my car for one week, which I declined to do. I can’t believe this happened at a...