Quail Run Apartments & Townhomes — Local services in Troy

RENTERS BEWARE!!

No good to say here!

unfortunatly ran into a few issues, the builders to hit a water main which flooded the street causing mud to cover the roads which wasnt cleaned up , just left for the rain to wash away weeks later and caused us residents to be without water for a day , and to be without clean water for a week and a half

Parking is a bit tough unfortunatly they do not assign spots or vistor section , so if a neighbor throws a party , your parking on the street

Management sucks, they pick and choose who they want to go after, and oh boy dont you argue , because they will nit pick the hell out of you

Had trouble with the neighbors and management not caring

For example we had terrible neighbors of which we called the police on for fighting , drug use , child endangerment and harrasment.I called the police and got retaliation. I reached out to the lease office for help but it seemed i was more or less ignored because it isnt their problem!, he eventually was evicted for non pay.

update- the new property management is trying to make us get rid of our dogs that we've been paying dog rent on one and the other is an emotional support! Trying to say our service dog is a pet and our pet doesnt have proper paper work which he does!this is all most likely being dome out of spite since my girlfriemd had some nasty things to say to the new manager whois on some kind of power trip!

update though we turned in dog paper work when we moved in they are trying to make us get rid of our dogs and are threatening violation charges and threatening court though they happily took our pet deposit and pet rent for the last 10 months!

*update! Our dogs are rehomed because of dc3 and they wont give us the full amount of our dog rent or give it back in our account they took it out of ! They are keepingit as a credit ! They are completely unreasonable!

THEY HAVE CAUSED US SO MUCH UN NEEDED STRESS AND MADE LIVING HERE A LIVING HELL!

THIS COMPANY IS NOT RESPONSIBLE!

DC3 PROPERTIES SIMPLY DOES NOT CARE AND ONLY WANTS YOUR MONEY!

DO NOT RENT HERE THEY WILL COME TO YOU A MPNTH AFTER YOU LEAVE WITH COMPLETELY BOGUS CHARGES SAYING THEY PRETTY MUCH HAD TO REPLACE THE WHOLE APPARTMENT ! THEY ARE...

I do not like living here. My biggest complaint is that I can hear everything that goes on above me. I can hear people talking in a normal voice and even know their names. I hear them having sex and I am often woken up by them. In the mornings I have even woken up to THEIR alarm going off.

I do not always feel safe living here. I have had people slam on the door to my bedroom in the middle of the night and there have been parties in the middle of the night on weekdays.

The property itself is dirty. Besides the obvious mud and dirt from the ongoing construction and repairs everywhere, people throw their trash (bottles, wrappers, ciggarette buds) everywhere. I went out to my car one morning and there was a cigarette bud ON the top of my car.

I had maintenance come in to look at water damage on the bathroom ceiling and they left mud prints on the floors and my rugs. I never heard back about the damage and finally cleaned the black mold off the wall myself.

The door to the laundry room wouldn't stay closed when the air came on because of the way it was installed. I put it on my paperwork when I first moved in and used a piece of cardboard for a long time to keep the door closed until a friend came over and fixed it. There's also a hole in the carpet in the middle of the room because it's cheap.

Like many others I ended up here because of the attractive price for a brand new apartment so just be careful before you decide...

This place has come such a long way since I’ve moved in October 2024. The very day I moved in, I regretted my decision. The front staff was such a turn off, their customer service made me feel awful & I questioned the community I live in for the first few months. Since they have made some changes to staff & management recently, my calls & emails suddenly get answered! I feel better knowing I can actually get ahold of someone when I need something now and I’m no longer spoken to like I’m an idiot. The neighbors could be much better about picking up after their dogs but again, the front office has made a complete 180 & is working out all the kinks & issues that went ignored by previous management for so long. I appreciate Quail Run and all their hard working staff. Thank you for listening to your residents and making the necessary changes for the better. I finally feel at ease and happy to call this...