Tuckahoe Family YMCA — Local services in Tuckahoe

Wildly disappointed in every part of the kids swimming lesson experience. -The student teacher ratio is 5:1 but they proceed even when it's more. -The younger teacher doesn't know how to deal with kids that are nervous, she just ignores them and proceeds with the others. -The old woman teacher doesn't even notice when kids fall off the edge into the water right next to her, she calls my kid the wrong name every time, and gets frustrated, literally throwing her hands up on the air and complaining to other employees, when the child is nervous to get in. Sara has been the only engaging and capable teacher. -I specified in the entry form that my child would do better if I'm not there at all, but I have had to be in the water to help my own child during the classes because she couldn't trust the teachers. -With the way the kids take turns and have only one teacher sometimes, one child is only in the water for a total of FIVE minutes (if that) during the whole 30 min time slot. And with a different teacher at every class, the curriculum isn't even consistent; none of them are on the same page. -Also, the water is SO freaking cold. All the kids in the class are shivering half way through and have purple lips by the end. I've brought it up with several employees with zero action and the last one even told me today, "Well, I think it feels nice. Your child will feel better when she gets some meat on her bones." She's three. 0 stars for the swimming classes. Would...

*Parents with children with special needs - PLEASE READ!

My son was diagnosed with ADHD/Autism two weeks before I registered for camp at the Tuckahoe YMCA. He’s very high functioning and has been in the school setting since pre-k. I let them know prior to registering about his IEP plan and some accommodations we have in place. They made it seem like everything was okay!

June 2nd was the first day of camp. Why did they politely kick my child out the program? First we talked about doing half days because it was a new environment but when I went to pick him up they basically said let’s go ahead & issue a refund! I’m so frustrated but also understand all of the children’s safety is the biggest priority! I think the most heartbreaking thing is they didn’t give my child a chance to adapt to the environment or modify the camp schedule. They immediately decided they didn’t want to work with him. I say this to say don’t waste your time sending your children here for summer camp if they have any type of special needs. They will not work with them AT ALL! They didn’t give my child any time to adjust. I’m disgusted with this location &...

Life gaurds extremely petty, seem as if they made it they’re mission to hover over our black kids and make sure they did not enjoy they’re swim, it was less about Saftey and more about control, the elderly lady even when respectfully spoken to did not Know how to control her emotions and have a decent conversation she chose to get disrespectful and raise her voice, instead of the staff correcting her they made excuses for her, they took they’re attention off of the other 20+ people that were swimming and chose to hover over the black kids and made sure to get on them every chance they could, do better!, learn how to talk to people, also be fair enforce the rules for everyone not just the black kids that are enjoying them selves I could tell they weren’t used to seeing kids being kids they are used to robotic like children who don’t know how to play express them self’s and have fun!, did I mention they’re were 4+ dads in the pool at the time monitoring they’re own kids? They say they’re and watched us and only us for some Odd reason and no one else! To the elderly lady get your emotions in check especially when dealing...