Our Messiah College ornament met with unfortunate demise in 2019. The tiled floor was not kind. Since my family was there to celebrate our sons at the 2020 Commencement ceremony, my plan was to purchase another. With it now Messiah University, there were very few items remaining in the bookstore to represent history. Elisha (sp?), the bookstore manager, provided exemplary service, tracking down someone that works with alumni and he was able to produce (while we were still on campus!) a replacement. I was extremely appreciative to know that I still have an ornament for the Christmas tree. What great service during such a busy time that included patrons of both the 2020 and 2021 graduating class, and the thoughtfulness of the...
Read moreIf you live on campus and don't have a car, as I did, this store is decent, in that it does provide some basic hygiene essentials. However, the product diversity could use some help. Sanitary napkins come in one size and there aren't enough of them per package. Hair products seem to only cater to one hair type, and the makeup section seems to also be lacking in shade diversity (though, that might just be an issue with the...
Read moreBooks are overpriced and staff are rude and not helpful. I had attempted to return a book while the bookstore was closed during covid-19, and the book was returned. I received no further communication regarding the due date, and was charged for the cost of the book. When I tried communicating with the bookstore to return it, the manager sent a rude email refusing to take the book. Save your money and time and use...
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