Lottie Nelson Dining Hall — Restaurant in Upper Allen Township

This place is not family-friendly (for those visiting with families and have kids that are picky eaters) nor patron friendly. First, there are poor reviews posted here already, so the food is suspect. Second, the female cashier person is extremely unfriendly and has no customer service skills at all. Third, the cashier person won't allow a parent to come inside and look at the food to see the quality of it, or the variety of it (picky child eaters, beware) unless you pay for it first. In other words, their Messiah is worried we are going to rob them by tricking them into allowing entry and then eating the food and leaving without paying. No Jesus the Messiah, us parents are not going to eat and then run with our kids out the door. So that makes your whole "Jesus is the Messiah" message very "sus" to me. Fourth, you can't see the food from the door, it is too far away. Fifth, the cashier person will tell you to just look at the menu and you can see what they are offering, but of course the menu doesn't allow you to see the quality of the food. Fifth, if you push the cashier person further, she will admit there are items in the dining hall that are NOT on the menu. For example, the salad bar, which again, of course you can't see from the door. Sixth, if you ask again if there is anyway you can inspect the food prior to purchase, the cashier will tell you that it is against the written policy to allow anyone to enter and inspect the food prior to purchase.

So not only is this place fundamentally flawed in customer service, especially given the negative reviews on food here, it is not family friendly, not transparent (buyer beware--you can't inspect the goods until you pay--what kind of business model is that anyways?), but in the scheme of Christian antics, this isn't even Christ-like. It is like going full speed ahead with nonsense.

In short, don't waste your time here until this place changes its business model and realizes that parents need better customer service, and even Jesus didn't require blind faith. Change your hearts, change your minds, change the world. Until then, you will just be mediocre and I wouldn't send my kids here in a...

I am a current student at messiah and I am genuinely surprised at how bad Lottie is every day. Most students spend almost 50k a year to be at messiah and the food that is offered is so disappointing. There is next to no healthy options. Everything seems to be fried and when it is not fried it tastes like air. The lack of seasoning makes me so sad on a daily basis. Occasionally there will be some good foods, but I can assure you that none of them are healthy. Before Corona happened, the food was but, but afterwards, there is next to no options. There is no salad bar or any healthy options. The only option is a premade iceberg lettuce salad with like 1 tomato in it. The few times that I have gotten the chicken that was made here it was pink in the middle. I am contently concerned if I want to eat a meat product here. The silverware was often times dirty as well. Do not recommend. The only people who like it are the people who don't go to...

While the menu appears decent, all of the food is below average quality even for a cafeteria. Certain foods consistently leave you sick. When the menu says a foreign food, expect Lottie to do a very loose interpretation of that recipe. Meat such as beef is consistently overcooked, and pastas are consistently watery. In addition to the food being poorly prepared, I have experienced many issues with dinner and silverware being dirty, with chunks of food left on them. Even with a large selection of food, there is rarely anything that is decent. Just about the only things that Lottie can do right is the cereal and soft drinks, two items that they do not even make themselves. Overall I would say Messiah is a good college but do not let anyone tell you Lottie is decent. I would be genuinely shocked if there were real trained chefs in the kitchen, or if Lottie has a heath inspection. Definitely would never recommend even to my...