CVS — Local services in Upper Gwynedd Township

How nice it is to have self check out at the new Cvs. Although I did not see the sign above the one self checkout register that said “no cash.” There were three girls at the main register I asked very kindly and politely “ i’m so sorry I did not see the sign that says no cash, can I transfer my 4 items to the other register at the self check out that does except cash” she was so sweet and said “no problem!” The other woman that was at the main register decided to make me feel like a fool and said “How did you not see that? It’s a big red sign that says NO CASH, I don’t get it” I said to the lady that was helping me “Well that was very rude!” As she did try to come over and say you’re not the only one that does this she decided not say sorry or apologize for reacting the way she did. I don’t understand.. you are an employee at CVS who is suppose to be helping customers right? Who knows what’s happening and people‘s personal lives one little remark like that can really make someone upset, as I always say “just be kind” aside from this recent incident I have to say everyone at CVS has always been so extremely...

I needed to ask the pharmacy if they had any over the counter covid tests as i didnt see any in the store. Bernadette helped me and she was rude as hell. Assumed i had covid because i needed to buy one and i told her it was for my son and he was with me. Im following protocol for school. They want you to test if you have any symptoms at all. She shamed me for bringing him in the store and gave us masks to put on and kept repeating "if you think he has covid..." with more and more rude remarks. I explained to her i dont think he has covid. I think it's a cold but I'm following protocol but she still kept going on and on. She was behind the counter for five whole minutes before even helping us. She was loudly talking about how they were over staffed. If cvs is over staffed in the pharmacy then why am i waiting that long to be helped while she is back there talking? She is by far the loudest, trashiest and rudest pharmacy tech ive ever encountered anywhere in my 40 years of life. She should be working in a bar...

This review is receiving 5-stars because of the associate Diane, and for no other reason. It was refreshing to experience top-notch customer service as I was in dire need for my custom printing to be completed same day.

Diane was in the middle of a task, but stopped to inform me of a dilemma in my printing needs. Most associates would have said, “ they’ve exhausted all options,” but not Diane!

She took an ample amount of time servicing my needs and entertaining my toddler daughter while assisting me. All the while she attended to, and greeted other customers that were in need with a pleasant smile and personality. She truly “made my day” and went over and above to make sure my needs were met.

Thank you Diane! It’s hard to find superb customer service nowadays, and you truly embodied it today and I will be sure to return to this location just because of you. It’s not often someone is happy they spent $100 on a print order, but I believe every dollar was worth the...