Just left ace I've chose 2 shop there for years. I'm in there at least once r twice a week. Im a decorator and I'm always busy tearing something apart and rebuilding it. Stopped in this time 2 grab drill bits and paint. I cant wear mask its never been a issue. I was in a couple of days ago with no mask. Today I walk in no mask. A lady steps in front of me ( who is a store employee)....and demands I put a mask on. I said I cant wear a mask. I explained to her my situation . Still she got in front of me prohibiting me from getting what I need. I will never shop there again. FOR GOD'S SAKE WE LIVE IN AMERICA 🇺🇸... We choose 2 shop small businesses like ace instead of the larger stores. Seriously is this who we're now. Bullying and acting like a...
Read moreHave very good stock and knowledgeable staff. If someone doesn't know the answer, instead of faking it like some of the big box stores, they refer you to another staff member who has good knowledge on a particular project. This is more like a hometown hardware store, that I typically much prefer then a home improvement center that often employ people that don't know much or anything about hardware. These small hardware stores generally are more friendly, knowledgeable, professional then the big box stores. For me it's less of a drive, less of a walk and less time finding...
Read moreI wanted to let you know that Butch at the Do It Best Hardware on North Dixie Drive in Vandalia, Ohio was very rude and inconsiderate to my wife and I on April 2nd 2015. We went in the store to purchase various items at 7:45. At around 7:50, I ask if he would be able to make a cut on a threaded screw. He said back to me, "I can, but I am not going to stay over to do it for you". I thought that was very rude and I will not be coming back to that store ever again. I go there for the customer service and I have never been...
Read more