Liberty - Vega Baja Store — Local services in Vega Baja

I am finally free from Liberty after a year of constant headaches. I originally signed up at this store, and since then the list of problems I’ve faced could fill four review boxes. From billing issues, to not properly explaining services when I first signed up, to horrible customer service that left me no choice but to escalate my case with the Negociado de Telecomunicaciones before anything was done.

The final straw was the poor attitude I received from the store staff when I said I wanted to cancel my account. Instead of professionalism, I got dismissiveness. With so many options available today—and with most phones being leased at the same price direct from manufaturer unlocked as in store locked —do yourself a favor and save a lot of stress: don’t...

Great service if you are in (12/04/22). The downside-They close their doors one hour prior it’s established closing time And do not talk to you To check or tell you to come back (visit 12/18/22 at 5 pm closed Just go to drop a...

Between the sadness of their employees and projecting that to the customer, that’s an invitation for a no-return to the store! Slowwww and impersonal attention! I feel like begging...