I don't typically write reviews, but whenever I meet genuine people, especially those who are more concerned with the happiness of the Customer rather than making an extra buck, I make sure to let everyone know about it It's hard to find family owned and operated business anymore, and Mattresses By Appointment in Venice treated me as if I was part of their family. I had to have a late evening appointment, at about 7:30pm, and there was no hesitation about making themselves available to meet me at any time, which was great as I am always running late. I had a specific item that I was looking at, and knew that I was probably going to purchase it that night. while I was at the store Jeff was welcoming, laid back (meaning not pushy), and very helpful. The only time we discussed other items was when I started asking about them. Jeff helped me with my financing company, and he made sure that everything went as smooth as possible! I love knowing that Mattresses By Appointment in Venice is a family business, I love the "non-aggressive" or "overbearing" atmosphere, but mostly I just loved the fact that they will do whatever they can to make your experience there a good one! I will definitely recommend them to others, and when the time comes, I'll definitely be a repeat customer! Thank you Jeff, you really went the extra mile for me! Good things do happen to...
Read moreLooked at the reviews. They were glowing. So, we decided to visit Jeff’s showroom. He was very attentive and helpful. He didn’t rush us and wanted to make sure we got what we wanted. He told us when the order would be ready, and he would deliver them. I know Covid is here and it seems to be the excuse for everything, but he knew exactly when the order would come in. When he delivered the mattresses, he noted that we didn’t need the king-size mattress. He found a problem with the bedframe. He said our mattress was fine and we didn’t need the new one. We told him since he brought it here, we would buy it anyway and again he told us our existing mattress was fine. After he finished setting up the other beds, he left with the king-sized mattress in his truck. Jeff’s honesty is impeccable. He easily could have sold us something we didn’t need. Instead, he saved us hundreds of dollars. Truly amazing to come across such an honest retailer. We went to him because of the reviews we read about him, his business and service. I can tell you everything I read was 100% accurate. Don’t waste your time going someplace else – go to Jeff. By the way, the beds he sold us are amazing. I may have to get another one because the dog...
Read moreWe purchased mattresses from Mattress by Appointment in 2018 for a property in Sarasota. The property has been rented to at least a dozen families and our entire family has utilized the house over the past 5 years. We almost always receive comments how comfortable the beds are that we purchased from Mattress by Appointment. In addition to the mattresses purchased, we also purchased three bedrooms of furniture - headboards, nightstands, dressers and chests which have held up extremely well and still look brand new. Jeff has delivered our items with each order and has always been on time and extremely polite when delivering the purchases good. After having such a great experience in 2018, we returned to purchase another new mattress as one of our tenant's pets had damaged one of our mattresses. Jeff met us at his showroom, directed us towards a high value product that was reasonably priced. Delivery was on time and the product was in perfect condition. If you are in the market for a mattress, look no further. Jeff and Mattress by Appointment are the real deal. Good product, high value and great service....
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