I wish I could give 10 stars!! The people at Taylor are really great! I am a volunteer at a youth camp and needed to figure out how to repair/replace our 30 year old soft serve ice cream machine. Eric and Jeff were very patient to answer my many questions and lead me in the right direction. Codie came and not only serviced and fixed our machine quickly, but also let me watch and photograph every step of his cleaning and put back together process so I can make a good training manual. I have researched and considered cheaper machines. The complaints I saw out there are all about not being able to get service and parts. I will always recommend that our camp staff pay the money to get Taylor products and have their team behind us. Working in a non-profit organization and relying on volunteers to run the equipment is great but the knowlege and understanding is hard to keep up with. Having Taylor in our corner is worth...
Read moreJeff in service is always helpful. Saved me from disaster...
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